Marketing Communications Specialist, Senior

Clutch Canada; Ciudad de México; Presencial; MXN 869,000 - 1,217,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a highly organized Resource Specialist to join their Marketing Technologies team in Mexico City. This pivotal role involves managing the asset library, overseeing user access, and providing support for marketing tools like Adobe Express. Candidates should have a Bachelor’s degree and at least 2 years of relevant experience, along with strong communication skills. This position plays a key role in maintaining brand consistency and optimizing content workflows.

Formación

• Bachelor’s degree and 2+ years of relevant work experience.
• Advanced communication skills in English.
• 2-3 years of experience in content management or similar role.

Responsabilidades

• Manage the asset library within the Brand Portal.
• Oversee user access and permissions in Workfront.
• Create and manage Adobe Express templates.

Conocimientos

Advanced communication skills in English

Organizational skills

Attention to detail

Proactive problem-solving

Educación

Bachelor’s degree in Communications, Marketing, or related field

High School Diploma

Herramientas

Adobe Express

Workfront

AEM

Descripción del empleo

Overview

Company: Qualcomm Intl Inc., Mexico Branch Office

Job Area: Sales, Business Development & Marketing Group, Marketing Communications

General Summary: We are seeking a highly organized and detail-oriented Resource Specialist to join our Marketing Technologies and Operations team. The role oversees the asset library within the Brand Portal and Content Supply Chain, manages user access and permissions, and provides lead support for creative tooling (Adobe Express) for marketers. This position is essential for maintaining brand consistency, optimizing content workflows, and ensuring marketing content is efficiently managed and accessible.

Office Location: Office-based position in Mexico City (complies with the Company's onsite work policy).

Please provide your resume in English.

Key Responsibilities

• Asset Library Management
  • Oversee the organization and maintenance of the content library within the Brand Portal.
  • Ensure content is on brand, properly tagged, categorized, and stored for easy retrieval and download.
  • Develop and enforce content management best practices and guidelines by brand, including terms of use.
• User Management
  • Manage user access and permissions within Workfront and the Brand Portal.
  • Onboard new users and provide training on these tools.
  • Troubleshoot and resolve user access issues in a timely manner.
• Creative Tooling Support
  • Create new Adobe Express templates as needed/requested.
  • Manage Express workflows within Workfront (access requests; template requests).
  • Serve as the primary point of contact for marketing team members using Adobe Express.
  • Provide training and support to help team members create and edit content effectively.
  • Develop and maintain user guides and training materials for Adobe Express.
• Content Supply Chain Optimization
  • Collaborate with your manager to identify and implement process improvements.
  • Monitor content workflows and provide recommendations for efficiency enhancements.
  • Ensure that content creation, approval, and distribution processes are streamlined and effective.
• Brand Consistency
  • Enforce brand guidelines and ensure all content adheres to brand standards.
  • Regularly review and update materials and brand assets in the Brand Portal.
  • Conduct audits to ensure brand consistency across marketing channels.
• Reporting and Analytics
  • Generate and analyze reports on content usage and performance.
  • Provide insights and recommendations based on data-driven analysis to improve content strategies.
• Stakeholder Collaboration
  • Work with content creators, project managers, and other stakeholders to understand needs and provide support.
  • Facilitate communication and collaboration between teams to ensure smooth content workflows.

Minimum Qualifications

• Bachelor’s degree and 2+ years of Communications, Marketing, Public Relations, or related work experience.
OR
• Associate’s degree and 4+ years of Communications, Marketing, Public Relations, or related work experience.
OR
• High School Diploma or equivalent and 6+ years of Communications, Marketing, Public Relations, or related work experience.

*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.

Preferred Qualifications

• Advanced communication skills in English
• Bachelor’s degree in Marketing, Business Administration/Management, Communications, or related field.
• 2-3 years of experience in content management, digital asset management, or a similar role.
• Proficient in Adobe Express (or similar tool).
• Experience with Adobe tools, specifically Workfront, AEM, AEM Assets, and Creative Suite.
• Basic knowledge of creative assets, color, and file format differences.
• Strong organizational and project management skills.
• Excellent attention to detail and ability to manage multiple tasks.
• Proficient in using digital asset management (DAM) systems and project management tools.
• Strong communication and interpersonal skills.
• Ability to train and support non-technical users in the use of creative tools.
• Basic understanding of data analytics and reporting.

Certifications

• Adobe Express, Workfront, AEM, or other relevant certifications are a plus.

Technical Skills

• Experience with metadata management and content tagging.
• Familiarity with content workflow automation.

Soft Skills

• Proactive problem-solving and a customer service mindset.
• Ability to work in a fast-paced, dynamic environment.
• Strong team player with a collaborative approach.

EEO and Accessibility

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email [e-mail] or call Qualcomm’s toll-free number found on the Qualcomm Careers page. Qualcomm will provide reasonable accommodations to support individuals with disabilities during the hiring process. Qualcomm is also committed to making the workplace accessible for individuals with disabilities.

Agency

To all Staffing and Recruiting Agencies: Qualcomm’s Careers Site is for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals represented by an agency are not authorized to use this site or submit profiles, applications or resumes. Qualcomm does not accept unsolicited resumes or applications from agencies and will not pay fees related to unsolicited resumes/applications.

Contact

If you would like more information about this role, please contact Qualcomm Careers.