Key Account Manager - Mexico

Sterling Kohler; A distancia; MXN 539,000 - 810,000; Jornada completa

Descripción de la vacante

A leading plumbing products company is seeking a Key Account Manager for a fully remote role in Mexico. The ideal candidate will develop relationships with suppliers and clients, analyze sales trends, and forecast annual sales. A Bachelor’s degree in Business Administration or Marketing is required, alongside 0-3 years of sales experience. Candidates must be fluent in both Spanish and English. The company offers a comprehensive rewards package and opportunities for career development.

Servicios

Competitive total rewards package

Access to career growth opportunities

Diverse and inclusive workplace

Formación

• 0-3 years of sales experience required.
• Fluent in Spanish and English.

Responsabilidades

• Establish and maintain regular contact with distributors and retail locations.
• Provide training and assistance to distributor/retail sales personnel.
• Analyze and evaluate sales trends and potentials in assigned territory.
• Prepare annual sales forecast based on market analyses.
• Conduct account inspections and manage customer complaints.

Conocimientos

Written and oral communication

Sales experience

Customer relationship management

Analytical skills

Educación

Bachelor’s degree in Business Administration or Marketing

Descripción del empleo

Key Account Manager – Mexico

Work Mode: Full Remote

Location: Full Remote, México

Opportunity

Under direct supervision of a Sales Manager, responsible for basic, task‑specific sales activities within an assigned territory or account. Promote and service Kohler Co. plumbing products through retail accounts/distributors to builders, plumbers, contractors, other specifiers and users in accordance with established company goals, policies, and procedures. Prepare annual sales forecast.

Other Competencies

• Possess ability to perform “what‑if analysis” when necessary.
• Assist in identifying operational opportunities by thinking “outside the box.”
• Develop knowledge in business situations and Kohler Co. policies and procedures leading to career advancement.
• Possess ability to work effectively with non‑sales personnel.
• Learn, develop, and work through the initial Sales Executive curve.
• Be comfortable doing work where the answer is not clear.
• Develops and begins working off a plan to achieve levels of contribution relating to project leadership, process knowledge, or functional expertise.
• Demonstrates basic competency in a functional area.

Specific Responsibilities

• Establish and maintain regular contact with distributors/retail locations in assigned territory/account to introduce and promote the sale of Kohler Co. plumbing products in accordance with company goals and policies.
• Provide guidance and review the activities of distributor/retail sales personnel; provide training and assist in resolving specific questions or problems related to selling efforts or technical issues.
• Establish and maintain regular contact with plumbing contractors, general contractors, builders, architects, plumbers and engineers to inform them of the advantages of using Kohler Co. plumbing products and to motivate them towards specifying Kohler Co. plumbing products for their customers.
• Analyze and evaluate assigned territory/account regarding sales trends and potentials, competition, economic/business conditions, and performance; recommend changes in sales programs and customers to make territory/account more effective in meeting sales volume quotas.
• Prepare annual sales forecast for assigned territory/account, projecting sales volume for the next year based on knowledge of sales trends and potentials, area competition and economic/business conditions. Review and discuss sales quotas with Regional Sales Manager.
• Conduct account warehouse and on‑site consumer inspections as required, service account and customer complaints regarding product quality, installation or performance.
• Attend and participate in Company sales meetings and trade or industry meetings, shows and conventions to increase knowledge of Kohler Co. plumbing products, improve selling techniques and cultivate good working relationships with accounts and product users.
• Prepare various correspondence, reports and forms related to daily activities, expenses, claims, etc.
• Manage pricing programs in territory/account according to established company policies and procedures.

Skills / Requirements

Bachelor’s degree required, Business Administration or Marketing preferred. 0‑3 years of sales experience required.

Must possess proficient skills in written and oral communication with all levels of management and with outside contacts.

Must be fluent in Spanish and English.

TRAVEL

Travel to trade shows, manufacturing plants, and customer visits as needed, approximately 10‑30%.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.