Key Account Manager

Fedex; Xico; Presencial; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A leading logistics company is seeking a Key Account Manager in Xico, Veracruz, to manage and grow key national accounts. The role emphasizes driving revenue and profitability through strategic account management, fostering customer relationships, and executing sales strategies. Candidates should have a relevant bachelor's degree, at least five years of sales experience in B2B or logistics, and be fluent in English. The position requires frequent travel and offers a dynamic work environment.

Formación

• Minimum of five years of professional sales experience, preferably in B2B, logistics, or industrial sales.
• Proven experience managing key or national accounts and achieving revenue growth targets.
• Willingness to travel frequently, including overnight travel.

Responsabilidades

• Achieve assigned revenue and profitability targets for designated key accounts.
• Manage and grow a portfolio of national key accounts.
• Sell full portfolio of FedEx products and services, ensuring value-based solutions.
• Develop and execute strategic account plans, including sales calls and service reviews.
• Collaborate cross-functionally with internal FedEx teams to ensure service excellence.

Conocimientos

Relationship management

Communication

Negotiation

Strategic account planning

Fluent in English (C1)

Educación

Bachelor's degree in Business Administration, Marketing, or Finance

Descripción del empleo

About the Company

FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.

About the role

The Key Account Manager is responsible for managing and growing assigned national key accounts by selling FedEx domestic and international products and services. This role focuses on driving net incremental revenue, maximizing profitability, strengthening long-term customer relationships, and executing sales strategies aligned with FedEx corporate objectives.

Job Requirements

Bachelor's degree or equivalent, preferably in Business Administration, Marketing, or Finance.

Minimum of five (5) years of professional sales experience, preferably in B2B, logistics, or industrial sales.

Proven experience managing key or national accounts and achieving revenue growth targets.

Strong relationship management, communication, and negotiation skills.

Ability to develop and execute strategic account plans.

Willingness to travel frequently, including overnight travel.

Fluent in English C1

Key Responsibilities

Achieve assigned revenue and profitability targets for designated key accounts.

Manage and grow a portfolio of national key accounts as defined by FedEx management.

Sell the full portfolio of FedEx products and services, ensuring value-based solutions that maximize yield and margin.

Develop and execute strategic account plans, including sales calls, service reviews, proposal presentations, and executive-level engagements.

Maintain accurate and up-to-date account intelligence, including sales activity, customer data, market trends, and competitive insights.

Implement FedEx marketing and sales initiatives within assigned accounts.

Monitor, analyze, and report competitive activity, including pricing strategies and market movements.

Collaborate cross-functionally with internal FedEx teams (operations, credit, customer service, headquarters, and stations) to ensure service excellence and customer satisfaction.

Act as the primary point of contact for issue resolution and escalation for assigned key accounts.

Provide feedback on sales strategies and customer needs through established FedEx channels.

Equal Opportunity Statement

FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.