Junior Project Manager, Shared Services & Knowledge

PepsiCo; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading food and beverage company is hiring for a role that focuses on maintaining the knowledge management system and leading service delivery operations. Candidates should have a bachelor's degree and at least 2 years of experience in service delivery or shared services. Responsibilities include managing projects aimed at process improvement and ensuring timely completion of deliverables. This position offers opportunities to impact global initiatives and promote operational excellence.

Servicios

Opportunities for daily learning and development

Recognition programs for performance

Flexibility program for work-life balance

Wellness programs for financial security

Formación

• 2+ years of experience in Service Delivery, Shared Services, or Operations/Projects.
• Strong verbal and written communication skills with ability to influence stakeholders.
• Demonstrates outstanding ability to organize and leverage knowledge resources effectively.

Responsabilidades

• Maintain and enhance the knowledge management system for Control Shared Services.
• Lead day-to-day service delivery operations, ensuring performance meets KPIs.
• Manage cross-functional projects focused on efficiency and standardization.

Conocimientos

Service Delivery

Collaboration

Analytical skills

Communication skills

Critical thinking

Educación

Bachelor’s degree in Business, Finance, Information Systems, or related field

Herramientas

ServiceNow

Descripción del empleo

A leading food and beverage company is hiring for a role that focuses on maintaining the knowledge management system and leading service delivery operations. Candidates should have a bachelor's degree and at least 2 years of experience in service delivery or shared services. Responsibilities include managing projects aimed at process improvement and ensuring timely completion of deliverables. This position offers opportunities to impact global initiatives and promote operational excellence.