Jr. Manager Data & Martech CX - CRM

Nissan Motor Corporation; Ciudad de México; Híbrido; MXN 549,000 - 916,000; Jornada completa

Descripción de la vacante

A leading automotive company is looking for a Jr. Manager Data & Martech CX - CRM to support their operations in Mexico City. This role involves analyzing data, optimizing marketing stacks, and ensuring seamless customer engagement. Candidates should possess a Bachelor’s degree, advanced English skills, and experience with CRM tools like Salesforce. This role offers opportunities for career growth and a comprehensive benefits package.

Servicios

Career growth opportunities

Diverse benefits package

Tuition reimbursement programs

Formación

• Bachelor's degree in Engineering, Marketing, or related.
• Must have advanced English level.
• Experience with popular CRM platforms required.

Responsabilidades

• Analyze customer and campaign data to build dashboards.
• Maintain and optimize the marketing technology stack.
• Support campaign execution through automated workflows.

Conocimientos

Data analysis skills

Experience with CRM platforms

Advanced English level

Educación

Bachelor’s degree in a relevant field

Herramientas

Salesforce

Power BI

Google Analytics

Descripción del empleo

Location(s): Mexico City or Hybrid (within Mexico)
Job Schedule: Full-time, Hybrid
Education Requirement: Systems Engineering, Computer Science, Actuarial Science, Marketing, Communications, Industrial Engineering
Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for aJr. Manager Data & Martech CX - CRMto join our team inMexico City. This role supports our Data & Martech operations by bridging marketing strategy with technology execution, ensuring campaigns are data-driven, personalized, and optimized across platforms.

A Day in the Life:

• Collect, clean, and analyze customer and campaign data to build actionable dashboards and reports
• Maintain and optimize the marketing technology stack (CRM, automation, analytics) and ensure platform integrations
• Support campaign execution through automated workflows, personalization, and performance monitoring
• Collaborate with IT, CRM, and sales teams to ensure data integrity and seamless customer engagement across the lifecycle
• Manage architecture and workflows between CRM platforms (Salesforce, HubSpot, Adobe, Braze, Creatio) and lead management systems

Who We’re Looking for:

Required:

• Bachelor’s degree in a relevant field (Engineering, Marketing, etc.)
• Advanced English Level
• Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or Dynamics 365
• Strong data analysis skills including SQL, dashboard creation (Power BI, Tableau), and KPI interpretation
• Familiarity with marketing automation tools (Mailchimp, ActiveCampaign) and analytics platforms (Google Analytics, Hotjar)
• Willingness to travel up to 10%.

Desired:

• Certifications in Salesforce, Google Analytics, Adobe Experience Cloud, or HubSpot
• Knowledge of Customer Data Platforms (CDPs) and API integrations
• Experience in customer segmentation, journey mapping, and CX optimization
• Understanding of data privacy and compliance standards

Reporting line:

Reports to: Subdirector, Customer Experience and CRM
Supervisory capacity: Leads a team

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets

and information involved in the role. This includes, but is not limited to, proprietary information, financial data, and other assets requiring safeguarding. Nissan Mexicana and its subsidiaries assure confidentiality and compliance with all legal requirements regarding the use of such information. By applying for this position, you are consenting to this check.

NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are essential to maximizing the power of each team member. Our Corporate Diversity Initiative ensures our workplace meets the unique needs of our employees and customers. We are committed to creating a culture where everyone belongs and feels respected, valued, and heard.

Nissan values inclusion in all areas of our business, striving to mirror the diversity of our customer base and communities. Join us in our commitment to diversity and inclusion.

México City Ciudad de Mexico Mexico