IT Systems Technician

Uline; Monterrey; Presencial; MXN 547,000 - 821,000; Jornada completa

Descripción de la vacante

A leading shipping and packaging distributor in Monterrey is seeking an IT Systems Technician. In this role, you will ensure the warehouse and offices are equipped with technology and support end-users with their tech needs. The ideal candidate must be fluent in English and Spanish, with experience in IT support and a solid understanding of Windows and network systems. This position offers excellent benefits, including health insurance from day one and tuition assistance.

Servicios

Complete health insurance coverage

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

Formación

• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Prior IT Systems Technician experience with knowledge of networking, hardware and application systems.
• Understanding of Group Policy and Active Directory.

Responsabilidades

• Set up and manage computers, printers, and mobile devices.
• Manage IT inventory system and perform preventative maintenance.
• Provide support and training to end-users.
• Troubleshoot technical support requests and manage user accounts.

Conocimientos

Bilingual (English / Spanish)

Technical support troubleshooting

Customer service

Networking knowledge

Educación

High School diploma or equivalent

Bachelor’s degree preferred

Herramientas

Windows OS

Microsoft 365 applications

Descripción del empleo

IT Systems Technician

Monterrey Branch

Carr. Miguel Aleman KM 21 #6

Prologis Park Apodaca

Apodaca, N.L. Mexico 66627

Taking our tech to new levels! As an IT Systems Technician at Uline’s Monterrey location, ensure the warehouse and offices are properly equipped with top technology! Join our growing North American company for new opportunities and job stability you can count on!

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Set up and manage computers, printers, audio / visual equipment and mobile devices.

• Manage the IT inventory system, tracking assets and performing scheduled preventative maintenance.

• Provide support and training to end-users, ensuring excellent customer service.

• Troubleshoot technical support requests and manage user accounts including permissions.

Minimum Requirements

• High School diploma or equivalent. Bachelor’s degree preferred.

• Bilingual (English / Spanish) - fluent in both verbal and written forms.

• Prior IT Systems Technician experience with demonstrated knowledge of networking, hardware and application systems.

• Understanding of Windows OS, Group Policy, Active Directory and Microsoft 365 applications.

• Provide on-call support on a rotational basis with occasional evening and weekend work.

Benefits

• Complete health insurance coverage and savings fund with employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!