IT Service Owner - Fraud Systems & Resilience

HSBC; Ciudad de México; Presencial; MXN 1,098,000 - 1,465,000; Jornada completa

Descripción de la vacante

A global banking and financial services company in Mexico is seeking an experienced ITSO Production Support professional to manage critical Fraud systems. You will handle IT governance, coordinate disaster recovery plans, and perform service reviews. Candidates must have a degree in Computer Science, advanced English skills, and significant software development experience. Competitive advantages include exceptional paid leave policies and a strong commitment to employee well-being.

Servicios

Generous paid leave policies

Continuous professional development

Flexible working opportunities

Formación

• 5+ years of software development/deployment/support experience required.
• Experience in IT governance for Fraud applications.
• Advanced conversational English (C1 level) is a must.

Responsabilidades

• Coordinate and document Disaster Recovery plans.
• Perform periodic disaster recovery exercises and service reviews.
• Conduct compliance reviews for applications.

Conocimientos

Java / UNIX software development

Strong English skills

Communication with clients and partners

Presentation and meeting facilitation

Educación

Degree in Computer Science or IT related disciplines

Herramientas

Jira

Confluence

Visio

Descripción del empleo

A global banking and financial services company in Mexico is seeking an experienced ITSO Production Support professional to manage critical Fraud systems. You will handle IT governance, coordinate disaster recovery plans, and perform service reviews. Candidates must have a degree in Computer Science, advanced English skills, and significant software development experience. Competitive advantages include exceptional paid leave policies and a strong commitment to employee well-being.