IT - Automation Specialist

MedTrainer; Santiago de Querétaro; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A healthcare technology innovator is seeking an IT Automation Specialist to automate processes using no-code/low-code tools. The role involves analyzing workflows, connecting SaaS tools, and collaborating with multiple teams to enhance efficiency. Candidates should have experience in a SaaS environment and familiarity with tools like Zapier and Power Automate. This position offers a competitive monthly salary, growth opportunities, and a collaborative environment, making a significant impact in healthcare operations.

Servicios

Major Medical Expenses Insurance

TotalPass membership

Free breakfast, snacks, and beverages

Company laptop and tools

Growth and learning opportunities

Formación

• Experience with relevant no-code/low-code tools is essential.
• Strong problem-solving skills are required.
• Detail-oriented and organized mindset is necessary.

Responsabilidades

• Automate processes and connect systems to eliminate manual work.
• Monitor, troubleshoot, and improve automations.
• Support teams with demos, training, and guidance.

Conocimientos

Experience working in a SaaS environment

Hands-on experience with no-code/low-code tools

Comfortable using APIs and webhooks

Strong process and logical thinking

Ability to communicate technical concepts simply

Herramientas

Zapier

Power Automate

Google Workspace

Salesforce

Descripción del empleo

• Compensation: MXN 35,000 - MXN 40,000 - monthly

Company Description

Want to be part of a high-impact tech team?
At MedTrainer, we’re looking for our next IT Automation Specialist to join us!

MedTrainer is an innovator in the healthcare technology space, delivering an all-in-one platform that integrates Learning Management, Compliance Training, Credentialing, and powerful automation tools. We’re continuously improving how healthcare organizations operate — and our IT team plays a key role in making that possible.

Job Description

We’re looking for an IT Automation Specialist who loves solving problems through no-code/low-code tools.
Your mission: automate processes, connect systems, eliminate manual work, and help teams move faster.

You’ll collaborate daily with Operations, CS, Sales, Product, and Engineering, turning business needs into efficient, scalable automations.

What You’ll Do

• Analyze workflows and spot automation opportunities.
• Connect SaaS tools (CRM, marketing, support, LMS, billing, internal systems).
• Set up triggers, logic, data flows, and error-handling.
• Gather requirements and validate solutions with stakeholders.
• Monitor, troubleshoot, and improve automations.
• Document workflows clearly and simply.
• Support teams with demos, training, and “how-to” guidance.
• Ensure data quality, security, and compliance.
• Proactively suggest new automation ideas.

Qualifications

• Experience working in a SaaS environment (Ops, RevOps, CS, Support, etc.).
• Hands‑on experience with at least one no-code/low-code tool: Zapier, Make.com, n8n, Workato, or Power Automate / Power Apps.
• Comfortable using APIs, webhooks, JSON.
• Strong process + logical thinking.
• Basic understanding of data structures.
• Ability to communicate technical concepts simply.
• Detail‑oriented and great at problem‑solving.
• Able to manage multiple requests and prioritize well.

Nice-to-Haves

• Experience with SaaS tools like HubSpot, Salesforce, Zendesk, Notion, Slack, Google Workspace, Asana, Jira, etc.
• Experience working with distributed teams.
• Background in RevOps, BizOps, CS Ops, or IT Ops.
• Experience in regulated industries (optional).

Soft Skills

• Strong communication skills (can explain technical workflows simply)
• Team-oriented and comfortable collaborating across departments
• Critical thinking and strong problem-solving mindset
• Detail-oriented and organized
• Proactive and curious — identifies opportunities without being asked
• Ability to work independently and manage multiple priorities
• Adaptability and openness to learning new tools and systems

Additional Information

What Success Looks Like

Within your first 3–6 months, you will have:

• Delivered automations that save time and reduce manual work.
• Built a library of reliable, reusable workflows.
• Gained trust as the go‑to automation partner.
• Established standards and best practices for automations.

What We Offer

• Competitive salary 35k to 40k MXN after taxes.
• Major Medical Expenses Insurance
• TotalPass membership
• Free breakfast, snacks, and beverages at the office
• Company laptop and tools
• Growth and learning opportunities

How to Apply

Please send your CV/resume in English and a short note or portfolio of automations/projects you've built (screenshots, diagrams, or a short description of the problem and solution are great).

Highlight:

• Tools/platforms you used
• The business problem you solved
• The measurable impact (time saved, error reduction, etc.)

Job Location