Ib / Ob Area Manager, Operations

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Hermosillo; Presencial; MXN 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading logistics company in Hermosillo is seeking an Area Manager to lead a team of Amazon Associates in a fulfillment center. The role involves managing team performance, ensuring compliance with safety standards, and developing a people-focused leadership style. Ideal candidates will have experience in employee management and a Bachelor's degree. Flexibility for shift work, including weekends and holidays, is essential. Join us to make a significant impact in the world of online retail.

Formación

• Must be flexible to work weekends, nights, and holidays.
• Experience with performance metrics and process improvement preferred.

Responsabilidades

• Lead, manage, and develop a team of 20 to 50 Amazon Associates.
• Ensure compliance with safety and quality standards.
• Proactively identify and implement process improvements.

Conocimientos

Employee and performance management experience

Leadership and team development

Proficiency in English (B2)

Educación

Bachelor's degree or equivalent

2+ years of Amazon experience

Descripción del empleo

Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• English professional level (B2)

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an Area Manager.

We promise you will have your leadership capacity stretched to its full potential.

As a front‑line leader, you will have an opportunity to truly invest in others and develop a people‑focused leadership style, while mastering the tools, processes, and operations that have created the most customer‑centric company on Earth.

If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self‑starter, join our team in Amazon Operations as an Area Manager.

As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment.

Your main focus will be motivating, mentoring and coaching your team.

As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift.

Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role.

Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

Job Requirements

• Ability to work weekends, holidays, and / or overnight shifts
• Ability to work overtime both in peak season and as needed

Locations and Placement

• The position is NOT a corporate role and will be located in a Fulfillment Center

Hermosillo, SON, MEX

Key job responsibilities

• Lead, manage, and develop a team of 20 to 50 Amazon Associates
• Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition and communication programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• Proactively identify and lead process improvement initiatives and Lean tools
• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives

Supervisory Responsibilities

You and your team of warehouse associates are responsible for getting Amazon customers their orders.

You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

You take ownership in your work and team and are available to work overtime during Amazon's peak holiday season and as needed year‑round.

You are obsessed with customer experience and understand the importance of a 24 / 7 operations.

You are flexible to work on any type of assigned shift (nights, weekends, etc.)

Leading and developing a team of hourly associates by embodying Amazon's Leadership Principles

Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.

Additional Qualification

• 1+ years of performance metrics, process improvement or lean techniques experience