Hybrid Corporate Cards Customer Care Specialist

American Express; Ciudad de México; Híbrido; MXN 554,000 - 832,000; Jornada completa

Descripción de la vacante

A global financial services leader located in Mexico City is seeking a Customer Care Professional. This role focuses on delivering exceptional service to Corporate customers, utilizing strong communication and relationship-building skills. Candidates should have flexibility in scheduling, a passion for customer service, and proficiency in MS Office. This position offers competitive salaries, bonus incentives, and comprehensive health benefits, with opportunities for career development.

Servicios

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Career development opportunities

Formación

• Flexibility to work 6 hours, 5 days per week including evenings and weekends.
• Experience in service industry preferred.
• Fluent in English is desirable.

Responsabilidades

• Provide extraordinary customer care through relationship building.
• Service American Express Mexico Corporate customers effectively.
• Utilize technology to understand processes and strategies.

Conocimientos

Listening skills

Verbal communication

Analytic skills

Time management

Relationship building

Educación

Some College or equivalent

Herramientas

MS Office

Descripción del empleo

A global financial services leader located in Mexico City is seeking a Customer Care Professional. This role focuses on delivering exceptional service to Corporate customers, utilizing strong communication and relationship-building skills. Candidates should have flexibility in scheduling, a passion for customer service, and proficiency in MS Office. This position offers competitive salaries, bonus incentives, and comprehensive health benefits, with opportunities for career development.