Human Resources Administrative Assistant

KitchenSync; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading back office solutions provider is seeking an HR Administrative Assistant in Mexico City. You will manage client onboarding and compliance while ensuring efficient data management for employees. The ideal candidate has administrative experience in HR and is fluent in Spanish and English. This position promises development opportunities and a friendly workplace. Benefits include health insurance, bonuses, and a pet-friendly environment, with the option to work from home twice a week.

Servicios

Individual Health Insurance

Bonus opportunities

Professional development opportunities

Friendly workplace

Pet friendly office

Work from home twice a week

Formación

• 1-2 years of professional administrative experience, preferably in Human Resources.
• Strong attention to detail and accuracy.
• Clear, professional communication skills required.

Responsabilidades

• Manage onboarding, compliance, and employee data management.
• Serve as the primary contact for assigned clients during onboarding.
• Ensure accurate employee data and compliance training administration.

Conocimientos

Professional administrative experience

Fluency in Spanish and English

Attention to detail

Experience with HRIS or payroll

Time management skills

Professional communication skills

Descripción del empleo

KitchenSync is the leading back office solutions provider for growing hospitality groups. We enable restaurant operators to focus on delivering outstanding guest experiences, with the peace of mind that their critical back office functions are handled accurately and professionally. Our HR services cover the entire employee lifecycle, from recruitment through offboarding, offering a dependable foundation for workforce management - without the need for an in-house team.

The HR Administrative Assistant manages onboarding, compliance, and employee data management in a client-facing capacity. This role, reporting to the HR Compliance Manager, ensures efficient information flow between clients, employees, and KitchenSync.

Key Responsibilities

Client Communication and Onboarding Coordination

• Serve as the primary administrative contact for assigned clients during the onboarding process.
• Process client onboarding requests and initiate all required steps in onboarding portals.
• Communicate with new hires to provide instructions, collect documentation, and ensure requirements are completed on time.
• Follow up with clients and new hires to resolve missing items and clarify instructions.
• Track onboarding progress and elevate delays or issues as needed.

Benefits Support

• Send reminders and follow-ups to employees who have not enrolled in or waived coverage by required deadlines.
• Assist employees with basic navigation of benefits systems and login support.
• Collect and store waiver forms and required benefits documentation.
• Track completion to ensure all items are resolved within set timelines.

Employee Data and Documentation Management

• Regularly review employee data to ensure accuracy and completeness.
• Identify missing items or errors and coordinate corrections with clients and employees.
• Ensure all required forms and verification documents are collected and stored properly.
  Compliance and Training Administration
  • Assist with scheduling and administering compliance training for client employees.
  • Maintain accurate training records and send reminders for overdue items.
  Required Skills & Qualifications
  • 1-2 years of professional administrative experience, preferably in Human Resources.
  • Professional fluency in both Spanish and English, written and spoken.
  • Strong attention to detail and accuracy
  • Experience working with an HRIS, payroll platform, or benefits enrollment system is highly desirable.
  • Strong time management and organizational skills.
  • Clear, professional communication skills.
  Benefits
  • Benefits package (Individual Health Insurance, Vales de despensa, Vales de restaurante)
  • Bonus opportunities
  • Professional development and growth opportunities
  • Friendly workplace
  • Pet friendly office
  • Work from home twice a week