Serve as a strategic liaison between the company and the union, proactively managing labor relations within a maquiladora environment.
Ensure compliance with Mexican labor laws, the Collective Bargaining Agreement (CBA), internal policies, and foster a positive and productive work environment.
Education
Bachelor's degree in Law, Business Administration, Psychology, Industrial Relations, or a related field.
Experience
Minimum of 5 years in Human Resources within an industrial or maquiladora environment, with at least 3 years focused on labor relations and direct union interaction.
Technical Knowledge
- Mexican labor law and its practical application.
- Union relationship management and collective bargaining processes.
- Conflict resolution and dispute management.
- Disciplinary and termination procedures.
- Applicable Official Mexican Standards (NOMs).
- Strong communication and negotiation skills.
- Native Spanish.
- Intermediate to advanced English (preferred).
Key Competencies
- Strategic thinking and solution-oriented mindset.
- Negotiation and conflict management.
- Professional ethics and confidentiality.
- Leadership and influence.
- Ability to work under pressure and make assertive decisions.
- Empathy and interpersonal skills.
Key Responsibilities
- Manage the relationship with the union effectively, promoting open dialogue and timely resolution of labor disputes.
- Actively participate in collective bargaining negotiations, wage reviews, labor agreements, and consultation processes.
- Provide guidance to leaders and managers on labor issues, current labor legislation, and best practices in labor relations.
- Assist with labor inspections, external audits, and union reviews.
- Coordinate internal investigations related to labor misconduct, disciplinary actions, and terminations, ensuring fair and documented processes.
- Monitor key labor metrics such as employee relations climate, turnover, and absenteeism, and propose corrective or preventive actions.
- Deliver training to leadership teams on labor relations topics, disciplinary processes, effective communication, and conflict resolution.
- Ensure compliance with applicable labor regulations (Mexican Federal Labor Law, NOMs, IMSS, STPS, etc.).
- Document and maintain updated records of labor relations activities, agreements, minutes, and other relevant documentation.
- Supervise labor relations team; ensures the implementation of HR standards, policies, and processes in his / her area of responsibility.
- Advises leadership and employees on HR topics, such as benefits and compensation, recruitment, development programs, general services, discipline administration and legal compliance.
- Is responsible for the attention and coordination of audits such as client and governmental.
- Lead in conjunction with HR Manager initiatives to reduce, improve and control turnover and absenteeism rates.
- Administrate performance evaluation process for Direct associates, including setting rules for the process.
- Ensure that Direct associate files are always complete and updated.
- Support HR manager in job descriptions administration for direct Associates, making sure all job descriptions required exist and comprise with the business requirements and standards.
- Coordinate transportation service.
- Follow up on labor suits and conciliatory processes.