Housekeeping Floor Supervisor — Lead Guest Experience

Hilton Worldwide, Inc.; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is looking for a Housekeeping Floor Supervisor in Mexico City. In this role, you will oversee the housekeeping department, ensuring high cleanliness standards and effective team management. Ideal candidates will have supervisory experience, strong organizational abilities, and a passion for guest service. This position offers a unique opportunity to maintain Hilton's renowned hospitality standards in a vibrant working environment.

Formación

• Previous experience in a Housekeeping supervisory role.
• Successful track record of managing a team.
• Strong organizational and analytic skills.
• Attention to detail.
• Strong communication skills.
• Passion for delivering exceptional levels of guest service.

Responsabilidades

• Allocate work duties to Team Members.
• Perform routine inspections of all check out rooms.
• Report and follow up on maintenance defects.
• Inspect service areas, store rooms and corridors.
• Schedule and supervise deep cleaning projects.
• Manage and train Room Attendants.

Conocimientos

Housekeeping supervisory experience

Team management

Organizational skills

Analytical skills

Attention to detail

Strong communication

Exceptional guest service

Herramientas

Microsoft Office

Descripción del empleo

A leading global hospitality company is looking for a Housekeeping Floor Supervisor in Mexico City. In this role, you will oversee the housekeeping department, ensuring high cleanliness standards and effective team management. Ideal candidates will have supervisory experience, strong organizational abilities, and a passion for guest service. This position offers a unique opportunity to maintain Hilton's renowned hospitality standards in a vibrant working environment.