Health Navigator

Haitian-American Community Coalition, Inc.; FCP Norte (Carrillito); Presencial; MXN 783,000 - 966,000; Jornada completa

Descripción de la vacante

A community health organization in Mexico seeks a dedicated Health Navigator to provide case management and substance misuse support to the LGBTQIA community. This role involves conducting assessments, educating clients on health options, and ensuring access to healthcare services. Candidates must have a relevant Associate Degree and three years of related experience. The position offers a competitive salary ranging from $43,000 to $53,000 annually, alongside a rich benefits package including health insurance and retirement plans.

Servicios

403b retirement plan

Employee Assistance Program

Paid Family Leave

Health insurance

Paid time off

Formación

• Minimum of three years of similar work experience with LGBTQIA community.
• Certified in Rapid HIV/HCV Testing is a must.
• Experience delivering evidence-based interventions.

Responsabilidades

• Conduct HIV/HCV testing and risk assessments.
• Provide ongoing HIV Navigation Services to a minimum of 75 clients.
• Educate clients about their health conditions and treatment options.

Conocimientos

Case management

Cultural competency

Community engagement

Healthcare navigation

Strong communication

Educación

Associate Degree or higher

Herramientas

Microsoft Office Suite

Descripción del empleo

Health Navigator

Purpose of Position: The Health Navigator will provide ongoing case management and substance misuse support to members of the LGBTQIA community. The Health Navigator will facilitate a multi-pronged intervention consisting of sexual health, brief interventions, and education sessions. They will work as part of an interdisciplinary team, identifying internal and external referrals as appropriate.

Responsibilities

• Conduct HIV/HCV testing and risk assessments.
• Work with the social media team to develop marketing campaigns for the priority population.
• Provide referrals for STI testing.
• Link clients lost to care to HIV primary care services.
• Provide ongoing HIV Navigation Services to a minimum of 75 clients per contract year.
• Advocate for clients' needs and rights within the healthcare system, ensuring they receive appropriate care and support.
• Conduct comprehensive assessments of clients' healthcare needs and provide guidance and support to address those needs effectively.
• Assist clients in navigating the healthcare system, including scheduling appointments, obtaining referrals, and accessing necessary services including SUD treatment or harm reduction services.
• Educate clients about their health conditions, treatment options, and available resources to empower them to make informed decisions about their healthcare.
• Coordinate care among various healthcare providers and services to ensure seamless transitions and continuity of care for patients.
• Connect clients with community resources, support services, and financial assistance programs to address social determinants of health and improve overall well‑being.
• Facilitate evidence‑based interventions such as 3MV, RESPECT & Dup!
• Demonstrate cultural competency and sensitivity in working with diverse populations, respecting clients' cultural beliefs, values, and preferences.
• Maintain accurate and up‑to‑date records of client interactions, services provided, and outcomes achieved. Generate reports as needed to track program effectiveness and outcomes.
• Work with outreach team to identify recruitment venues in which the priority population congregates.
• Manage day‑to‑day Drop‑in Center/office activities that incorporate social, education, and community building activities.
• Meet at least 85% of program deliverables.
• Ensure all data and reports are submitted by the prescribed deadline.
• Provide support and mentorship to the Outreach Specialist and Peer Educators, in the form of trainings and individual development, maintaining cultural humility.
• Remain abreast of people‑first language, serving as an intermediary for the organization.
• Work in a variety of settings, including hospitals, clinics, community health centers, and social service agencies.
• Other duties and responsibilities can be assigned as necessary.

Educational Requirements

Associate Degree or higher in a relevant field and equivalent practical experience required.

Qualifications

• Minimum of three (3) years of similar work experience, facilitating groups and performing outreach/community engagement activities.
• Certified in Rapid HIV/HCV Testing.
• Previous experience delivering evidence‑based interventions such as 3MV, RESPRCT & D‑Up!
• Previous work experience with high‑risk, YMSM, HIV+ populations.
• Work experience with LGBTQ+ individuals in a medical, health, or social service setting.
• Knowledge of citywide resources and referral processes for LGBTQ+ individuals.
• Outstanding writing and communication skills, including multi‑media outlets.
• Previous experience providing healthcare navigation, care coordination, or patient advocacy in community‑based medical and/or social service agencies.
• Strong communication and interpersonal skills.
• Excellent organizational and time‑management skills.
• Proficient with Microsoft Office Suite and related programs.

Compensation

Base pay range: $43,000–$53,000 per year. Within this range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. The compensation range listed reflects the base salary only and does not include HCC‑sponsored benefits.

Benefits

• 403b (Tax‑Sheltered Annuity Retirement Plan)
• Employee Assistance Program (EAP)
• Paid Family Leave (PFL)
• Group Life and AD&D Insurance
• Health insurance
• Paid time off
• Affordable Health and Dental plan options
• Group Life, AD&D, Disability, Hospital Cash Insurance, Paid Family Leave, EAP
• Additional voluntary benefits: Life, Disability, Hospital Cash
• PSLF (Public Service Loan Forgiveness) qualified employer

Employment Information

Exempt / Non‑Exempt: Exempt
Responsible to: Program Manager
Unit/Department: YMSM
Title of People reporting to this position: None
Probationary Period: 3 months
Last Reviewed: 2/2024

EEO Statement

We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are proud to be an inclusive workplace committed to building a team culture that celebrates diversity and inclusion. We will ensure individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform the essential job functions.