Head of Digital Channels for Individual Customers (Mexico)

Santander; Ciudad de México; Presencial; MXN 1,200,000 - 1,800,000; Jornada completa

Descripción de la vacante

A leading financial institution seeks a Head of Digital Channels in Mexico City to drive the digital strategy for individual customers. The role involves overseeing digital platforms, promoting innovation, and ensuring excellent customer experiences. Candidates should have a strong background in app development, data analytics, and a proven track record in digital transformation. This position offers a dynamic working environment focused on continuous improvement and customer engagement.

Formación

• Proven track record in building experiences for millions of customers.
• Strong background in app development and familiarity with the Mexico market.
• Experience with digital transformation initiatives.

Responsabilidades

• Define and execute the digital channel strategy for Mexico.
• Oversee the development and performance of digital platforms.
• Promote innovation utilizing data and analytics.

Conocimientos

Leadership

Agile methodologies

Data analytics

Customer experience design

Digital strategy

Descripción del empleo

A leading financial institution seeks a Head of Digital Channels in Mexico City to drive the digital strategy for individual customers. The role involves overseeing digital platforms, promoting innovation, and ensuring excellent customer experiences. Candidates should have a strong background in app development, data analytics, and a proven track record in digital transformation. This position offers a dynamic working environment focused on continuous improvement and customer engagement.