Guest Communications Specialist

Marriott Hotels Resorts; Región Costa Norte; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hospitality group in Mexico is seeking a dedicated individual for a full-time position in guest services. Responsibilities include answering and logging guest calls, addressing special requests, and maintaining professional standards. Ideal candidates should possess a high school diploma or equivalent, and no prior experience is necessary. Join a team that values diversity and dedication, while providing exceptional service in a welcoming environment.

Formación

• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsabilidades

• Answer guest calls, requests, and concerns.
• Process and log messages accurately.
• Offer assistance to guests with unique needs.
• Maintain professionalism and confidentiality.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

A leading hospitality group in Mexico is seeking a dedicated individual for a full-time position in guest services. Responsibilities include answering and logging guest calls, addressing special requests, and maintaining professional standards. Ideal candidates should possess a high school diploma or equivalent, and no prior experience is necessary. Join a team that values diversity and dedication, while providing exceptional service in a welcoming environment.