Growth-Oriented Customer Success Manager | Hospitality Tech

Guesty; Xico; A distancia; MXN 40,000 - 60,000; Jornada completa

Descripción de la vacante

A global hospitality technology firm in Mexico is looking for a Customer Success Manager to support clients in achieving their business goals. The role requires managing customer relationships, providing training, and advocating for client needs within the company. Ideal candidates should have 1 year of experience in a customer-facing role and a keen interest in customer success or account management. This position offers the opportunity to work in a dynamic and impactful environment.

Formación

• 1 year of experience in a customer-facing role, ideally within a technology or software company.
• A keen interest in Customer Success or similar client-focused role.
• Experience in the hospitality or property management industry is a plus!

Responsabilidades

• Manage relationships and become a trusted adviser to key customers.
• Become an expert on the Guesty Platform.
• Develop and manage success plans to maximize customer growth.

Conocimientos

Excellent communication skills

Problem-solving skills

Technical aptitude

Client-focused mindset

Descripción del empleo

A global hospitality technology firm in Mexico is looking for a Customer Success Manager to support clients in achieving their business goals. The role requires managing customer relationships, providing training, and advocating for client needs within the company. Ideal candidates should have 1 year of experience in a customer-facing role and a keen interest in customer success or account management. This position offers the opportunity to work in a dynamic and impactful environment.