Global Linux Desktop & Devices Support Engineer

Canonical; Puebla de Zaragoza; A distancia; MXN 1,113,000 - 1,485,000; Jornada completa

Descripción de la vacante

A global open source software company is seeking a Linux Engineer/Administrator to support customers leveraging Ubuntu. The ideal candidate will have strong Linux troubleshooting skills, and a passion for technology and customer success. This role offers competitive compensation, an annual bonus, and opportunities for personal learning and development, along with the flexibility of a distributed work environment.

Servicios

Personal learning and development budget of USD 2,000

Annual compensation review

Recognition rewards

Maternity and paternity leave

Employee Assistance Programme

Formación

• Experience with Linux integration with other environments.
• Ability to navigate effectively stack traces and logs.
• Exceptional academic track record from both high school and university.

Responsabilidades

• Investigate issues reported by customers.
• Work to resolve complex customer problems.
• Engage directly with customers to resolve issues.

Conocimientos

Linux troubleshooting

Customer support experience

Professional written and spoken English

Programming fundamentals

Ability to learn quickly

Educación

Undergraduate degree in a technical subject

Descripción del empleo

A global open source software company is seeking a Linux Engineer/Administrator to support customers leveraging Ubuntu. The ideal candidate will have strong Linux troubleshooting skills, and a passion for technology and customer success. This role offers competitive compensation, an annual bonus, and opportunities for personal learning and development, along with the flexibility of a distributed work environment.