Factory IT/OT Engineer Specialist Weekend Day Shift

Hitachi; Reynosa; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading energy company is seeking a Weekend IT/OT Support Specialist in Reynosa, Mexico. This role focuses on providing hands-on IT/OT support for factory operations while ensuring cybersecurity. The ideal candidate will have at least 5 years of IT support experience and be fluent in both Spanish and English. Additionally, experience with various IT tools and a proactive mindset are critical. Join a dynamic team dedicated to shaping the future of sustainable energy.

Servicios

Global development programs

Career growth opportunities

Formación

• Minimum 5 years of professional IT support experience.
• Self-driven with a proactive, solution-oriented mindset.
• ITIL 4 and Lean Six Sigma certification preferred.

Responsabilidades

• Deliver onsite support for IT/OT assets across the factory.
• Provide desk-side support for end users and collaboration tools.
• Maintain and troubleshoot kiosks, printers, scanners, CCTV, and vendor machines.

Conocimientos

IT support experience

Fluent in Spanish

Fluent in English

Solution-oriented mindset

Cybersecurity knowledge

Educación

Formal education in IT

Herramientas

ServiceNow

MS Office 365

Windows

iOS

Production equipment communications

Asset management tools

Descripción del empleo

Location: Reynosa, Tamaulipas, Mexico

Job Title: Weekend IT/OT Support Specialist

Schedule: Dayshift | Friday–Sunday | 6:30 AM–6:30 PM

The Opportunity

Are you ready to bring your tech expertise to the heart of industrial innovation? Hitachi Energy Transformers is looking for a Weekend IT/OT Support Specialist to join our Reynosa, Mexico team. This is a unique opportunity to support critical factory operations and contribute to the digital backbone of our manufacturing processes.

In this role, you’ll be the go‑to expert for both office and shop floor IT/OT systems, ensuring smooth operations and robust cybersecurity. You’ll work hands‑on with cutting‑edge technology, collaborate with global teams, and play a vital role in maintaining secure and efficient systems. If you thrive in a dynamic environment and enjoy solving complex challenges, we’d love to meet you.

How You’ll Make an Impact

• Deliver onsite support for IT/OT assets across the factory
• Provide desk‑side support for end users and collaboration tools
• Maintain and troubleshoot kiosks, printers, scanners, CCTV, and vendor machines
• Respond to cybersecurity incidents and support containment efforts
• Identify and monitor critical assets requiring protection
• Install and configure security patches and remediation tools
• Collaborate with vendors to ensure secure system configurations
• Report abnormal OT system behavior and elevate security alerts
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Formal education or apprenticeship in IT from an accredited institution
• Minimum 5 years of professional IT support experience
• Fluent in Spanish and English
• Self‑driven with a proactive, solution‑oriented mindset
• Experience with ServiceNow, MS Office 365, Windows, iOS, production equipment communications, and asset management tools
• ITIL 4 and Lean Six Sigma certification preferred

More About Us

• At Hitachi Energy, we champion innovation, inclusion, and continuous learning
• You’ll have access to global development programs and career growth opportunities
• Be part of a purpose‑driven team shaping the future of sustainable energy

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