Enterprise Customer Success Manager – RSUs & Flexible PTO

impact.com; Región Altos Sur; Presencial; MXN 1,477,000 - 1,755,000; Jornada completa

Descripción de la vacante

A leading partnership marketing platform seeks an Enterprise Customer Success Manager to deliver world-class support to top clients. The ideal candidate will have 3+ years of B2B customer success experience and a strong understanding of the digital marketing ecosystem. Responsibilities include relationship management and providing stellar support. A competitive salary and extensive benefits are offered including a variable commission plan and flexible working arrangements.

Servicios

Medical, Dental, and Vision insurance

Flexible Working

Technology Financial Support

Formación

• 3+ years of customer success/relationship experience.
• Strong understanding of the digital marketing ecosystem.
• Consistent track record of providing stellar support.

Responsabilidades

• Deliver world-class support to top clients.
• Maintain proactive/reactive relationships with accounts.
• Conduct regular check-ins and relationship building.

Conocimientos

Customer success/relationship experience

B2B experience

Strong understanding of digital marketing

Detail-oriented

Professional communication skills

Educación

Bachelor’s Degree in Business or Marketing

Descripción del empleo

A leading partnership marketing platform seeks an Enterprise Customer Success Manager to deliver world-class support to top clients. The ideal candidate will have 3+ years of B2B customer success experience and a strong understanding of the digital marketing ecosystem. Responsibilities include relationship management and providing stellar support. A competitive salary and extensive benefits are offered including a variable commission plan and flexible working arrangements.