Enterprise Account Executive

Appian; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology firm is looking for an Enterprise Account Executive to be based in Mexico City. This role involves managing major enterprise accounts, establishing relationships with key stakeholders, and driving customer engagement. The ideal candidate will have experience in influencing digital transformation and excellent communication and negotiation skills. You will work closely with cross-functional teams to meet sales performance goals while ensuring client success and satisfaction.

Formación

• Experience in influencing Digital transformation, Customer services, and Customer experience initiatives at Cx0 level.
• Excellent verbal and written communication skills; strong presentation and negotiation skills.
• Capable of working with C-Level customers.

Responsabilidades

• Drive major enterprise accounts and establish relationships across all customer levels.
• Engage with top System Integrators (SIs) for customer success services.
• Build and strengthen relationships with existing accounts and ensure their post-sales needs are met.

Conocimientos

Influencing Digital transformation

Customer service skills

Business negotiation skills

Communication skills

Descripción del empleo

At Appian, we're seeking to grow our culture of passion, energy, and innovation.

Empowered by "the best idea wins," we thrive on collaboration and a culture of dissent

• encouraging all employees to challenge and elevate one another.

We strive for diversity and inclusion through continued education and a commitment to equity.

We are looking for an

Enterprise Account Executive

to be based in Mexico City.

You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI.

Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role.

Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals.

What you'll be doing :

• Use company-wide success and use cases as a blueprint and add own ideas and vertical knowledge
• Resolve if the customer has a valid business need for Appian platform and Customer success services
• Discuss business drivers and value with relevant decision makers also on C-Level
• Build and strengthen your business relationship with existing accounts across all hierarchies; follow-up to ensure all their post-sales needs are being met
• Recommend marketing strategies
• Provide status information including forecast / pipeline information
• Identify Appian customer references that can be utilized when reference selling

What we need to see :

• Experience in influencing Digital transformation, Customer services, Customer experience initiatives at Cx0 level and consulting partners
• Excellent verbal and written communications skills; presentation, customer service, business and negotiation skills.

Ability and confidence to work with C Level customers

• Ability to travel within assigned region, working closely with Managers, and SI partners.

Occasional travel outside of region required

• A strong understanding of the sales process
• High energy with the capability to multi-task in a dynamic, rapidly growing organization
• Entrepreneurial spirit, Autonomy and Curiosity
• A detailed understanding of go-to-market strategies including account segmentation, products, marketing strategies, etc

Appian Corporation is an equal opportunity / affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-worker, Pay Transparency Nondiscrimination.