Endpoint Support Technician

The Dignify Solutions, LLC; Región Centro; Presencial; MXN 688,000 - 1,033,000; Jornada completa

Descripción de la vacante

A technology solutions company based in Mexico is looking for an experienced Endpoint Operations Technician. This role requires a minimum of 5 years of hands-on experience with Azure Virtual Desktops and endpoint operations. You will manage a VDI environment and be responsible for deployment and administration using SCCM. The ideal candidate should be skilled in PowerShell and have a comprehensive understanding of the software development life cycle. This position offers competitive compensation and growth opportunities.

Formación

• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure and related technologies.
• Experience managing a VDI environment with Azure Virtual Desktop.

Responsabilidades

• Handle Day-to-day Endpoint Operations and escalations support.
• Develop and test software packages for deployment.
• Administer and deploy software in a global environment.

Conocimientos

Azure Virtual Desktops

Microsoft Azure

Active Directory

PowerShell

SCCM administration

Scripting (batch, SQL, PowerShell, vbscript)

ITIL framework

Herramientas

Install shield

SCCM

Descripción del empleo

• Minimum of 5 years of hands‑on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with Day-to-day Endpoint Operations and escalations support.
• Experience developing and testing software packages using Install shield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Experience in software development life cycle methods and current technologies.
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
• Working knowledge of the ITIL framework.