Elite Merchant Onboarding Partner

DoorDash Mexico; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading logistics and technology firm in Mexico City seeks a Premium Onboarding Partner to enhance the onboarding experience for high-value merchants. This role involves building relationships, addressing merchant concerns, and providing strategic problem-solving support. The ideal candidate has 2+ years of experience in account management or customer support, with a strong capability in Salesforce and Excel. Join us to empower local economies and support our merchant partners.

Servicios

Comprehensive benefits

Support for employees’ happiness

Career growth opportunities

Formación

• 2 years of experience in account management or customer support.
• Proven industry experience.
• Experience providing advisory support with proactive and reactive interactions.

Responsabilidades

• Leverage a proactive approach to Merchant onboarding.
• Work with Merchants daily for flawless onboarding experiences.
• Build relationships serving as the primary contact for onboarding.

Conocimientos

Account management

Customer support

Problem-solving

Salesforce

Microsoft Suite

G Suite

Excel proficiency

Educación

College degree or equivalent experience

Descripción del empleo

A leading logistics and technology firm in Mexico City seeks a Premium Onboarding Partner to enhance the onboarding experience for high-value merchants. This role involves building relationships, addressing merchant concerns, and providing strategic problem-solving support. The ideal candidate has 2+ years of experience in account management or customer support, with a strong capability in Salesforce and Excel. Join us to empower local economies and support our merchant partners.