Customer-First Retail Sales Associate

American Eagle Outfitters Inc.; Mérida; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading apparel brand is seeking a Sales Associate in Mérida, Mexico, to provide an exceptional shopping experience to customers. The role emphasizes driving sales through customer engagement, brand loyalty, and teamwork. Ideal candidates should possess retail experience and strong communication skills, with the ability to thrive in a fast-paced environment. The position requires a flexible schedule, including evenings and weekends, and involves responsibilities such as handling transactions, restocking merchandise, and upholding store standards.

Formación

• Previous retail experience preferred.
• Strong verbal and written communication skills.
• Demonstrated collaborative skills and team player.
• Ability to receive feedback and take action.
• Able to stand and move about for extended periods.
• Flexible schedule availability including evenings.
• Ability to handle multiple tasks in a fast-paced environment.
• Proficient with technology.

Responsabilidades

• Demonstrate customer first selling standards.
• Drive brand loyalty through awareness of loyalty programs.
• Provide product knowledge using company tools.
• Support fellow employees and customer interactions.
• Suggest looks based on customer style.
• Promote company brands and channels.
• Perform register transactions quickly and accurately.
• Restock return merchandise and label damaged goods.
• Maintain safe and presentable sales floor.
• Handle merchandise effectively per SOP.
• Resolve customer concerns according to policy.

Conocimientos

Retail experience

Verbal communication

Team collaboration

Ability to handle multiple tasks

Technology proficiency

Descripción del empleo

A leading apparel brand is seeking a Sales Associate in Mérida, Mexico, to provide an exceptional shopping experience to customers. The role emphasizes driving sales through customer engagement, brand loyalty, and teamwork. Ideal candidates should possess retail experience and strong communication skills, with the ability to thrive in a fast-paced environment. The position requires a flexible schedule, including evenings and weekends, and involves responsibilities such as handling transactions, restocking merchandise, and upholding store standards.