Customer Care Assistant (Remote)

lylu.wear; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A flexible remote employer is seeking a Customer Care Assistant based in Hermosillo, Mexico. In this role, you will respond to customer inquiries, track orders, and maintain clear communication with clients. Ideal candidates should possess basic English skills and have some customer service experience. The position offers flexibility in scheduling, remote work within Mexico, and a supportive team culture. Apply now to join a growing team dedicated to customer satisfaction.

Servicios

Flexible daily schedule

Supportive and respectful team culture

Training provided at start

Long-term stability with growth potential

Formación

• Basic English reading and writing required.
• Customer service experience is a plus.
• Comfortable using online support systems.

Responsabilidades

• Respond to customer emails and chat messages.
• Provide clear updates on order progress.
• Assist with delivery tracking and status checks.

Conocimientos

Basic English reading and writing

Customer service experience

Comfortable using online support systems

Strong organization

Attention to detail

Reliable internet and home workspace

Descripción del empleo

Lylu Wear is seeking a Customer Care Assistant (Remote) based in Hermosillo. This role supports customers with order questions, delivery updates, and general service needs. Fully remote. Applications are accepted only from candidates currently located in Mexico.

Duties

• Respond to customer emails and chat messages
• Provide clear updates on order progress
• Assist with delivery tracking and status checks
• Resolve simple service concerns quickly
• Log interactions in internal tools
• Maintain friendly and professional tone

Skills & Experience

• Basic English reading and writing required
• Customer service experience is a plus
• Comfortable using online support systems
• Strong organization and attention to detail
• Reliable internet and home workspace
• Must currently live in Mexico

Rewards & Benefits

• Remote work within Mexico
• Part-time or full-time availability
• Flexible daily schedule
• Supportive and respectful team culture
• Training provided at start
• Long-term stability with growth potential

If you enjoy helping people and want a flexible remote role, apply now and join Lylu Wear as a Customer Care Assistant from anywhere in Mexico.