Credit Collector - North America

Nilfisk; Santiago de Querétaro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global cleaning solutions company in Querétaro is seeking a Credit Collector to manage payments for North American customers. The ideal candidate will have 3-5 years of experience in a finance role, strong communication skills, and proficiency in accounting. Join us to contribute to a cleaner future while benefiting from development opportunities and superior perks.

Servicios

Year-end bonus

Savings fund

Meal vouchers

Major medical insurance

Life insurance

Vacation bonus

Employee Profit sharing

Annual Medical exam

Dental and vision support

Unlimited coffee

Formación

• Approx. 3-5 years proven experience as an AR Clerk/Credit Controller or similar finance role.
• Experience within a Financial Shared Service Centre is preferred.
• Fluent in English; any other European language is an advantage.

Responsabilidades

• Communicating with clients daily.
• Track and resolve outstanding payment issues.
• Own, report, and escalate any payment queries.

Conocimientos

Accounting

Excel

Communication

Proactive mentality

Organization

Educación

Secondary school certificate

BSc in Finance & Accounting or Business Administration

Herramientas

MS Office Tools

SAP

Descripción del empleo

Nilfisk is on a strategic journey from a product-oriented manufacturing company to a customer-driven sales organization, where investments in new technologies and the intelligent use of data will enable us to better meet our customers’ demands. We are looking for employees who are motivated by change, and who want to be part of this journey. We enable sustainable cleaning worldwide to improve quality of life. Today, Nilfisk offers high-end cleaning tools and reliable after-sales services to the professional and industrial market.

We are currently looking for a Credit Collector to manage our portfolio of North American customers in US Time zone. You will be part of our Credit and Collections Team for North America based in México. We are offering the opportunity to dive into our AR processes and learn and develop within the role. The Credit Collector is responsible for collecting and recovering payments on time from the customers while ensuring that the customer accounts are up to date.

Main responsibilities:

• Communicating with our clients daily
• Track and resolve outstanding payment issues
• Own, report and proactively escalate any queries preventing payments
• Assist in clarifying unapplied cash
• Resolve billing issues and address customer invoice queries
• Identify delinquent accounts to be written off or placed with collection agency
• Prepare and contribute to various AR reports
• Provide credit checks and release blocked orders
• Develop and maintain strong business relationships with various stakeholders at all business levels
• Participate in various ad-hoc Group projects to improve order-to-cash process

• Execute other administrative tasks

Experience and skills:

• Approx. 3-5 years proven experience as an AR Clerk/Credit Controller or similar finance role
• Experience within a Financial Shared Service Centre is preferred
• Sound accounting and Excel skills
• Fluent English. Any other European language is an advantage.
• Confident user of MS Office Tools and SAP
• Proactive and hands‑on mentality
• Strong communicator
• Well-developed organization and prioritization skills
• Secondary school certificate is a must, BSc in Finance & Accounting or in Business Administration is an advantage.

What makes us different?

At Nilfisk, we know that great collaborators make a great company. We value teamwork, autonomy, effort, and the development of our employees.

We offer work in multicultural teams, work-life balance, benefits that exceed legal requirements, a diverse cultural environment, career development, and of course, unlimited coffee.

Superior benefits: Year-end bonus, Savings fund, Meal vouchers, Major medical expenses insurance, Life insurance, Vacation bonus, Employee Profit sharing, Annual Medical exam, dental & vision support.

You will receive attention and support from a team of experts in Human Resources who possess strong interpersonal and empathetic skills.

Interested?

If this could be your next career challenge, please apply already today. If you have questions before that you are welcome to contact Carla Medina.

What happens with your application?

We will look at your application and contact you for a phone interview if relevant. Hereafter, if there is a mutual match, we will invite you to an interview with the hiring manager and potentially a colleague.

The next interview will be on site with our local HR team, this will provide an opportunity for you, to see our site and your potential workplace, and get to know us and our culture.

Let’s create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.

Talent Acquisition Process

Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website.