Content Developer Analyst

Ssbcc Mexico; Tijuana; Presencial; MXN 537,000 - 806,000; Jornada completa

Descripción de la vacante

A leading training organization in Tijuana seeks a Training Content Designer responsible for creating and improving training materials tailored to various business lines. The ideal candidate will have a Bachelor's degree, advanced English proficiency, and expertise in authoring tools like Articulate 360. This role involves collaboration with trainers to address learning gaps and managing the learning management system. If you have a passion for instructional design and want to make a difference, apply now.

Formación

• Strong design skills with proven experience in creating training materials.
• Ability to analyze training needs and develop effective learning solutions.
• Familiarity with auditing and improving training programs.

Responsabilidades

• Create training curriculums from beginning to end for different lines of business.
• Diagnose and assess the needs of the operation and design tailored learning solutions.
• Use authoring tools to design traditional and online courses.
• Collaborate with Trainers and Training Supervisors to identify learning gaps.
• Audit existing training material periodically for effectiveness.
• Manage the company's learning management systems (LMS).
• Collaborate with business leaders for new project implementations.

Conocimientos

Articulate 360 / Rise 360 / Storyline or other authoring tools

Learning Management Systems (LMS)

Adobe Creative Cloud or other multimedia tools

Instructional Design

Advanced English level

MS Office: Word, Excel, PowerPoint - Intermediate

MS Teams - Intermediate

Google Slides - Basic / Desirable

Educación

Bachelor's degree

Descripción del empleo

Summary

Responsible of administrating and designing training content, such as manuals, presentations, visual aids, courses, online courses, assessments, activities, etc. that guarantee that our ambassadors can successfully perform the required tasks by office.

In charge of ensuring the relevancy, effectiveness and accuracy of the existing training material.

Job responsibilities

• Create training curriculums from beginning to end for different lines of business.
• Diagnose and assess the needs of the operation and design learning solutions tailored to them.
• Use authoring tools to design traditional and online courses.
• Collaborate with Trainers, Training Supervisors and Training Manager to provide solutions to learning gaps in existing training material.
• Periodically audit results of existing training material to guarantee its effectiveness, relevancy and accuracy.
• Manage the company's learning management systems (LMS).
• Collaborate with internal business leaders for implementation of new projects.

What are we looking for?

Required

• Bachelor's degree (Desirable)

Language Level

• Advanced English level

Specialized knowledge

• Articulate 360 / Rise 360 / Storyline or other authoring tools
• Learning Management Systems (LMS)
• Adobe Creative Cloud or other multimedia tools
• Instructional Design

Computational Level

• MS Office : Word, Excel, Power Point, Forms - Intermediate
• Google slides - Basic / Desirable
• MS Teams - Intermediate