Connected Drive & BMW Service Inclusive Scholar

BMW Lindavista Motors.; Ciudad de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading automotive company is offering an internship position for Connected Drive & BMW Service Inclusive Scholars in Mexico City. Candidates will engage in activating and managing digital packages in SAP and CRM, review customer cases linked to the BMW/MINI app, and prepare key reports for decision-making using Power BI. Ideal candidates are active university students from the 4th or 5th semester onwards, have good grades, and are available from January to December 2026, with strong MS Office and communication skills.

Formación

• Active University student from 4th or 5th semester onwards.
• Good grades (preferably up to 8.5).
• Availability from January to December 2026, preferably between 09:00 to 15:00 hrs.

Responsabilidades

• Activate BSI/UCSI packages in SAP and CRM systems.
• Review and follow up on customer cases linked to the BMW/MINI app.
• Monitor vehicle digital linkage and update data sources weekly for Power BI reports.
• Support monthly invoicing of BSI/UCSI packages to dealers.

Conocimientos

MS Office skills

Proactive

Communication skills

Fluent in English

Educación

Active University student from 4th or 5th semester onwards

Descripción del empleo

THE BEST INTERNSHIP IN THEORY - AND IN PRACTICE.

SHARE YOUR PASSION.

World‑leading technologies don’t make it into a BMW until they’ve undergone one of the most challenging journeys imaginable. It takes dynamic teams with outstanding technical skills to take them from the drawing board to the road. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

As Connected Drive & BMW Service Inclusive Scholar you will responsible to work hands‑on with activating and managing digital packages in SAP and CRM, reviewing customer cases linked to the BMW/MINI app, and coordinating key reports for data‑driven decision making using Power BI. In addition will support monthly invoicing processes for dealers, monitor performance indicators across various services, and communicate with dealers to ensure the proper supply and invoicing of vehicle accessories and tires. Join us to develop your skills in a dynamic environment while contributing to an exceptional digital and service experience for BMW customers.

What awaits you?

• Activate BSI/UCSI packages in SAP and CRM systems.
• Review and follow up on customer cases linked to the BMW/MINI app.
• Monitor vehicle digital linkage and update data sources weekly for Power BI reports.
• Generate weekly teleservices and CCR linkage reports.
• Support monthly invoicing of BSI/UCSI packages to dealers.
• Coordinate monthly data uploads for manual markets (AG).
• Generate and monitor KPIs for PSv, WVR, CCR‑Service, and Retail.
• Assign reward points for activations.
• Analyze dealer tire inventory monthly and invoice based on customer demand.
• Communicate monthly with dealers about vehicle accessories invoicing.

What should you bring along?

• Be an active University student from 4th or 5th semester onwards.
• Good grades (preferably up to 8.5).
• Availability from January to December 2026, preferably between 09:00 to 15:00 hrs., from Monday to Friday.
• Good MS Office skills.
• Proactive, responsible and communication skills.
• Fluent in English.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.