Community Manager

Doctoralia Mexico; Xico; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading healthcare platform in Veracruz is looking for a Community Manager. The role involves building and nurturing an engaged community of patients and healthcare professionals through high-quality content creation and impactful digital interactions. The ideal candidate will manage social media accounts and analyze performance metrics, ensuring strategies align with overall company goals. Robust knowledge of social media, graphic design tools, and analytical platforms will be key to success in this position.

Servicios

Vacations above the legal minimum

Birthday off

Medical insurance

English classes at discounted rates

Hybrid work schedule

Formación

• Proficient in social media platforms like Instagram, Facebook, and LinkedIn.
• Basic understanding of graphic design tools such as Canva and Adobe Illustrator.
• Familiar with analytics tools to measure performance.

Responsabilidades

• Create and execute content strategies for healthcare professionals and patients.
• Manage social media accounts and respond to engagement.
• Analyze performance metrics to refine content strategies.

Conocimientos

Proficiency in social media platforms

Basic graphic design knowledge

Familiarity with analytics tools

Understanding of SEO principles

Proactive attitude

Herramientas

Hootsuite

Adobe Photoshop

Adobe Premiere Pro

Google Analytics

Descripción del empleo

Company Description Who We are

With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.

We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly.

With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM.

Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen.

If you want to learn more about our culture and work environment, we invite you to consult the real opinions we have on Glassdoor.

As Community Manager at Doctoralia, your main focus will be building and nurturing an engaged community of patients and healthcare professionals by creating high-quality, impactful content and fostering meaningful interactions across digital platforms.

The Community Manager will be responsible for driving brand awareness, engagement, and trust while ensuring content production is efficient, data-driven, and aligned with the company's goals.

How would you be impacting our mission?

1. Plan, create, and execute content strategies tailored for healthcare professionals and patients on social media platforms, blogs, and other digital channels.

2. Design and produce multimedia content (images, videos, infographics) and record short-form videos to promote engagement.

3. Manage social media accounts, including posting, responding to comments and messages, and monitoring platform activity.

4. Develop and implement strategies to grow online communities and foster positive brand interactions.

5. Analyze performance metrics to refine content strategies and ensure alignment with engagement and growth goals.

6. Collaborate with internal teams (Marketing, Product, and Customer Success) to ensure consistency in messaging and alignment with company initiatives.

7. Stay updated on social media trends, algorithm changes, and best practices to maintain a competitive edge.

8. Act as the voice of the brand in online interactions, ensuring professionalism, empathy, and accuracy.

9. Conduct community feedback collection and share insights with the team to improve offerings and user experience.

Qualifications What will help you thrive?

• Proficiency in social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok) and scheduling tools (e.g., Hootsuite, Buffer).
• Basic knowledge of graphic design tools (e.g., Canva, Adobe Photoshop, Illustrator) and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, Capcut).
• Familiarity with analytics tools (e.g., Google Analytics, platform-specific insights) to monitor performance and ROI.
• Understanding of SEO principles and strategies for social media content optimization.
• Proactive attitude and the ability to work independently while collaborating effectively with teams.

Additional Information

• Prestaciones de Ley + Superiores
• 22 días de vacaciones
• Día de cumpleaños compensatorio
• Totalpass y Descuentos con Ticketmaster
• Vales de despensa
• Seguro de gastos médicos y seguro de vida
• Plan de acciones de la compañía
• Clases de ingles con costo preferencial
• Esquema hibrido de Lunes a Viernes