Collections Specialist LATAM

Perion; Estado de México; A distancia; MXN 458,000 - 643,000; Jornada completa

Descripción de la vacante

A global advertising technology company is seeking a Collections Specialist to manage receivables for LATAM markets from Mexico. The role requires native-level Spanish and strong English communication skills. The successful candidate will handle overdue accounts, resolve payment issues, and work with global finance teams. This is a remote position with hours aligned to LATAM business times, offering flexibility and collaboration with teams in Israel, Canada, and the US.

Formación

• 3+ years of experience in Accounts Receivable or Collections.
• Proven knowledge of local invoicing/tax structures.
• Comfortable working independently and managing priorities.

Responsabilidades

• Monitor LATAM accounts for overdue balances.
• Investigate billing history and payment discrepancies.
• Collaborate with internal teams to resolve disputes.

Conocimientos

Native-level Spanish

Strong English communication skills

Negotiation skills

Knowledge of LATAM payment behaviors

Hands-on experience with ERP systems

Highly organized

Herramientas

ERP systems (e.g., NetSuite)

Excel

Descripción del empleo

Overview

Perion is a global advertising technology company delivering solutions to the biggest brands and publishers around the globe across search, social media and display, video, CTV, and programmatic DOOH.

Home to an award-winning technology solution – with our unique data-driven AI/ML based technologies, we deliver and optimize hundreds of terabytes of data and billions of events per day. We’re working with dozens of sources to provide a superior experience across screens and platforms, including mobile, video, social and native.

Role

We are seeking an experienced and proactive Collections Specialist to support Accounts Receivable across LATAM markets, operating from Mexico on an outsourced/freelance basis. You will be responsible for monitoring and managing receivables, resolving payment issues, and maintaining strong, trust-based relationships with LATAM clients.

This role requires native-level Spanish and strong English communication skills, with Portuguese as a plus, as well as the ability to collaborate effectively across different time zones with our global finance teams in Israel, Canada (EST), and the US (EST).

Responsibilities

• Monitor LATAM accounts and proactively manage collections of overdue balances.

• Contact clients regularly by phone and email to follow up on open invoices.

• Investigate billing history, payment discrepancies, and escalate issues as needed.

• Collaborate with internal teams (Finance, Sales Ops, Legal) to resolve disputes efficiently.

• Maintain accurate AR records, customer contact logs, and aging reports.

• Prepare and share weekly status updates on key accounts.

• Escalate high-risk accounts to management and propose next-step actions.

• Ensure alignment with regional finance regulations and tax considerations

Qualifications

• 3+ years of experience in Accounts Receivable or Collections, ideally in a regional or global B2B setting in the digital advertising industry.

• Proven knowledge of LATAM payment behaviors, local invoicing/tax structures (e.g., facturación electrónica), and regional collection practices.

• Strong communication and negotiation skills in Spanish (native/fluent) and English (fluent).

• Portuguese fluency is an advantage (especially for Brazil).

• Hands-on experience with ERP systems (e.g., NetSuite) and Excel.

• Highly organized, autonomous, and capable of handling multiple priorities.

• Comfortable working independently, with flexibility to align with internal team schedules.

Work Environment

• Remote outsourced role based in Mexico, with expected working hours aligned to LATAM business hours.

• Must be available for collaboration with global teams in Israel (GMT+2), North America, and Canada (EST) as needed.

• Occasional extended hours may be required during month-end or escalations.

• Stable internet connection and work-from-home setup required.