CoE LAC Migration and Upgrade Consultant

SAP SE; Ciudad de México; Híbrido; MXN 800,000 - 1,100,000; Jornada completa

Descripción de la vacante

A leading tech company in Mexico is seeking a CoE LAC Migration and Upgrade Consultant to provide remote and on-site support for SAP solutions. The role involves optimizing customer operations through expertise in S/4HANA migrations and ensuring high customer satisfaction. Ideal candidates will have a technical background and strong problem-solving skills. The position may require travel and offers continuous learning opportunities.

Servicios

Constant learning and skill growth

Great benefits

Team-oriented work environment

Formación

• Proven hands‑on experience leading and/or supporting SAP ECC to S/4HANA migrations.
• Understanding of S/4HANA Readiness Check and custom code remediation steps.
• Experience working in large-scale SAP landscapes.

Responsabilidades

• Provide first class remote and on-site support to customers.
• Customer project evaluation and risk mitigation.
• Increase overall customer satisfaction.

Conocimientos

Excellent analytical skills

Effective problem-solving skills

Strong team player

Willingness to travel

High customer orientation

Educación

Bachelor’s in computer science, mathematics, physics or similar

Herramientas

SAP Basis/SAP Technical Administration

SUM (Software Update Manager)

DMO (Database Migration Option)

Descripción del empleo

CoE LAC Migration and Upgrade Consultant

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

CoE LA Area Activities

CoE LAC Migration and Upgrade Consultants are engineers who can perform highly specialized remote and onsite services for LAC overseas customers. Goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation.

Responsibilities

• Provide first class remote and on-site support to customers, including solving technical problems, optimizing solution operation, improving system availability and stability, and onsite support in critical customer situations (going live, upgrade, etc.).
• Customer project evaluation and risk mitigation of implementation projects.
• Increase overall customer satisfaction.
• Act on escalated customers to restore normal operations.

Work Experience (Requirements)

• Bachelor’s in computer science, mathematics, physics or similar required.
• Proven hands‑on experience leading and/or supporting SAP ECC to S/4HANA migrations (brownfield/system conversion) and SAP system upgrades, Unicode conversions.
• Technical expertise in SAP Basis/SAP Technical Administration, SUM (Software Update Manager), DMO (Database Migration Option), and Maintenance Planner processes.
• Understanding of S/4HANA Readiness Check, simplification item list, and custom code remediation steps.
• Experience working in large-scale SAP landscapes with multiple environments (DEV, QA, PROD), preferred on hyperscale infrastructure.

Skills

• Excellent analytical skills with a flair for detail.
• Effective problem‑solving skills to achieve customer satisfaction.
• Strong team player who learns and adapts quickly in an international environment.
• Flair for continuous self‑improvement.
• Willingness to travel on short notice, including short duration travels (one or two weeks) and travel time up to 20% of the time.
• Work well under pressure, critical situations, and extremely tight deadlines.
• Very high customer orientation.

Language Skills

English – Fluent in both spoken and written (mandatory).

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail]. Successful candidates might be required to undergo a background verification with an external vendor.