Client Services & Logistics Specialist

Amphenol TCS de México, S.A. de C.V.; Mexicali; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading manufacturing company in Mexicali is seeking a proactive Customer Service Representative to manage customer inquiries and ensure service quality. The ideal candidate will have a Bachelor's degree in Marketing, Business Administration, or Engineering, with at least 1 year of related experience. Proficiency in English and strong negotiation skills are essential for success in this role. Join our team to help build and maintain strong customer relationships! This position requires availability for travel.

Formación

• Minimum of 1 year of experience in a similar role.
• Proactive and dynamic mindset.
• Availability to travel.

Responsabilidades

• Manage customer inquiries and complaints effectively.
• Capture purchase orders and ensure timely shipping.
• Communicate tracking information to clients.
• Maintain strong relationships with customers.

Conocimientos

Negotiation skills

Customer engagement

Proficiency in English

Intermediate proficiency in Excel

Dynamic mindset

Educación

Bachelor’s degree in Marketing, Business Administration, or Engineering

Herramientas

MRP systems

Oracle

SAP

AX systems

Descripción del empleo

A leading manufacturing company in Mexicali is seeking a proactive Customer Service Representative to manage customer inquiries and ensure service quality. The ideal candidate will have a Bachelor's degree in Marketing, Business Administration, or Engineering, with at least 1 year of related experience. Proficiency in English and strong negotiation skills are essential for success in this role. Join our team to help build and maintain strong customer relationships! This position requires availability for travel.