CDD Governance & Implementation Lead

HSBC; Ciudad de México; Presencial; MXN 824,000 - 1,191,000; Jornada completa

Descripción de la vacante

A leading global bank in Mexico City seeks a CIB Client Servicing Implementation Manager to manage governance activities related to CDD processes. Responsibilities include overseeing customer migration performance, executing local and global initiatives, and driving improvements in global tools. Ideal candidates should hold a relevant bachelor's degree and possess strong analytical and communication skills in both Spanish and English. This role offers opportunities for professional development and an inclusive work environment.

Servicios

Continuous professional development

Flexible working

Opportunities for growth

Responsabilidades

• Oversee the performance of Migration of customers.
• Look after performance and improvements of Global tools.
• Execute local and Global initiatives engaging with teams.
• Oversight of LAM key performance indicators.
• Coordinate and participate at local and global forums.
• Identify desired business outcomes and drive changes.
• Support the creation of the LAM WCS Governance Strategy.

Conocimientos

Excellent written communication skills in Spanish

Excellent written communication skills in English

Strong analysis of KPIs performance

Strong planning and governance skills

Active communication and ability to influence

Innovation mindset

Digital transformation thinking

Educación

Economic-Administrative, Industrial Engineering or related bachelor's degree

Descripción del empleo

A leading global bank in Mexico City seeks a CIB Client Servicing Implementation Manager to manage governance activities related to CDD processes. Responsibilities include overseeing customer migration performance, executing local and global initiatives, and driving improvements in global tools. Ideal candidates should hold a relevant bachelor's degree and possess strong analytical and communication skills in both Spanish and English. This role offers opportunities for professional development and an inclusive work environment.