Cca Sales Manager

Ford De México; Xico; Presencial; MXN 1,253,000 - 1,612,000; Jornada completa

Descripción de la vacante

A leading automotive company in Veracruz is seeking a Sales Operations Manager to drive sales performance across the dealer network in Central America and the Caribbean. The role requires min. 7-10 years of experience in sales operations, preferably within the automotive sector. Candidates should possess strong analytical and communication skills. The position entails optimizing sales processes, providing robust analytical support, and ensuring operational efficiency. Fluency in Spanish and English is essential for this role.

Formación

• Minimum 7-10 years of experience in Sales Operations or a related field.
• Proven experience in multinational OEMs or multi-brand dealer groups is required.
• Experience in the CAC region is preferred.
• Demonstrated success in sales forecasting and operational efficiencies.

Responsabilidades

• Drive sales performance across the dealer network.
• Optimize sales processes from forecasting to order management.
• Provide analytical support for strategic growth initiatives.

Conocimientos

Advanced proficiency in Microsoft Excel

Strong command of Business Intelligence tools

Experience with CRM systems

Proficiency in ERP systems

Strong verbal and written communication skills

Strong presentation skills

Educación

Bachelor's Degree in Business Administration or related field

Master's Degree (MBA)

Herramientas

Microsoft Excel

Tableau

Salesforce

SAP

Descripción del empleo

This pivotal role is responsible for driving sales performance and fostering operational excellence throughout the dynamic vehicle dealer network across the Central America and Caribbean region.

The Manager will strategically optimize critical sales processes, from forecasting and planning to order management and incentive programs, ensuring maximum efficiency and accuracy.

By providing robust analytical support, actionable insights, and streamlined operational frameworks, this position directly contributes to supporting strategic growth initiatives, enhancing market share, and maximizing profitability for both Ford and its valued dealer partners in the region.

At Ford Motor Company, we believe freedom of movement drives human progress.

With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Education

• Bachelor's Degree : Required in Business Administration, Marketing, Finance, Economics, or a related field.
• Master's Degree (MBA) : Preferred; a plus for strategic roles.

Experience

• Minimum 7-10 years of progressive experience in Sales Operations, Sales Management, Business Analysis, or a closely related field within the automotive industry.
• Preferred, Proven experience within multinational Original Equipment Manufacturers (OEMs) or large, multi-brand dealer groups is highly desirable.
• Preferred, At least 3-5 years of direct experience in the Central America & Caribbean (CAC) region, demonstrating a deep understanding of local market dynamics, dealer networks, and business practices.
• Demonstrated success in :
• Sales forecasting, planning, and target setting.
• Developing and implementing sales processes and operational efficiencies.
• Managing and optimizing sales incentive programs.
• Performance reporting and dashboard creation.
• Supporting dealer development and effectiveness initiatives.

Skills & Competencies

Technical & Analytical Skills :

• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, complex formulas, data modeling).
• Strong command of Business Intelligence (BI) tools (e.g., Tableau, Power BI, Qlik Sense) for data visualization and analysis.
• Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) and Dealer Management Systems (DMS) specific to the automotive sector.
• Proficiency in ERP systems (e.g., SAP) for data extraction and reporting.
• Solid understanding of statistical analysis for forecasting and trend identification.
• Ability to translate complex data into actionable insights and strategic recommendations.

Interpersonal & Communication Skills :

• Exceptional verbal and written communication skills across all levels of an organization and with external partners (dealers).
• Strong presentation skills, with the ability to articulate complex information clearly and persuasively.
• Excellent stakeholder management and relationship-building abilities, particularly with dealer principals, general managers, and cross-functional teams (Marketing, Finance, Supply Chain, Product Planning).
• Negotiation and influencing skills.
• High degree of emotional intelligence and cultural sensitivity, crucial for operating in the diverse CCA region.

Strategic & Leadership Competencies :

• Strong strategic thinking with the ability to connect operational details to broader business objectives.
• Problem-solving aptitude, capable of identifying issues, analyzing root causes, and implementing effective solutions.
• Results-oriented with a proven track record of achieving sales targets and operational improvements.
• Proactive and self-driven, able to work independently and manage multiple priorities in a fast-paced environment.
• Adaptability and resilience in navigating dynamic market conditions and unforeseen challenges.

Knowledge

• In-depth knowledge of the automotive industry, including vehicle sales cycles, dealer operations, market trends, and competitive landscape within the CAC region.
• Understanding of sales methodologies and best practices.
• Basic financial acumen, including P&L analysis, margin management, and cost control.
• Familiarity with regional import regulations, taxation, and economic factors impacting vehicle sales.

Languages

• Fluency in Spanish (written and spoken) is essential.
• Fluency in English (written and spoken) is essential.

Travel

• Ability and willingness to travel frequently across the Central America and Caribbean region to engage with dealers and regional teams.

Key Responsibilities

Sales Management & Business Planning

• Dealer Operations & Performance Oversight :
• Manage wholesale vehicle distribution to dealers.
• Ensure dealers achieve retail sales go