Business Analyst

HSBC; Ciudad de México; Presencial; MXN 723,000 - 1,086,000; Jornada completa

Descripción de la vacante

A multinational financial services provider in Mexico City is seeking an experienced professional to join their team. The ideal candidate will manage Agile teams, conduct detailed business analysis, and lead change management activities. With a strong focus on stakeholder management and organizational governance, the successful applicant will thrive in a dynamic environment. This role demands excellent communication skills and the ability to influence senior stakeholders across geographies. Opportunities for professional growth and development are provided within a diverse workplace.

Servicios

Flexible working opportunities

Continuous professional development

Inclusive and diverse work environment

Formación

• 5 years' experience in Agile & Lean Frameworks and Project Management.
• Experience in business process reengineering or operational effectiveness programs.
• Proven experience in Organizational Governance in a global context.

Responsabilidades

• Operates across Agile Teams to manage requirements and changes.
• Conducts detailed analysis and coordinates testing with clients.
• Leads teams, supports development, and manages stakeholders.

Conocimientos

Agile & Lean Frameworks

Change Management Framework

Project Management

Excellent analysis skills

Stakeholder management

Communication skills

Interpersonal skills

Ability to influence senior stakeholders

Herramientas

JIRA

Confluence

Visio

Descripción del empleo

Responsibilities

• Operates across a subset of Agile Teams.
• Undertakes detailed analysis, business/change requirements definition & process analysis, user stories definition.
• Ensure development and QA is completed and coordination of UAT and demos with our clients.
• Requirements Management, tracking and traceability using tools like JIRA, Confluence, Visio
• Requirement Gathering, Writing and Analysis
• Managing the capture, analysis and documentation of business process (including IT processes)
• Designing solutions or change interventions
• Oversee change management activities which can include diverse tasks such as timeline planning to stakeholder engagement
• Creating Use cases & Clear choice
• Review Test Plans, Test cases ensuring traceability to all requirements
• Work with Vendor on Requirements (Gathering/Writing/execution)
• Guide Scrum team during design, testing & warranty support
• Review of global and regional Functional Change Requests to assess validity and feasibility in line with current user requirements – avoiding duplication / bespoke solutions.
• SME for requirements, assessing applicability to current user requirements.
• Organize and run meetings with key regional and technical stakeholders to review user requirements and advise on the appropriate approach to any functional change.
• Advises regions on most appropriate approach / solution
• Overall support to impact assessment for change requests on design, scope, time, budget or effort on programme plan and provide accurate estimates for handling new requirements, design changes and scope
• Managing implementation of solutions
• Experience of leading teams, supporting team development, capability uplift and performance management
• Strong stakeholder management / Relationship Management
• Excellent communication and interpersonal skills
• Ability to influence senior stakeholders across geographies

Requirements

• 5-year experience in Agile & Lean Frameworks, Change Management Framework & Project Management
• Familiarity with key tools including Pioneer, Discover, GPDM, Clarity, HIBS, Jira and Confluence
• Excellent analysis skills using a variety of techniques
• Must demonstrate experience in business process reengineering or operational effectiveness programs
• Proven experience in Organizational Governance (Local and Regional)
• 5 years’ professional experience in a large Global organization preferably in a Transformation or IT department or shared service organization
• Experience of working on a regional scale (i.e. across time zone & geography and with remote teams)
• Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines
• English Language proficiency

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.