Benefits & Pre Payroll Advisor

Hitachi Vantara; Pachuca; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global technology company is seeking a Benefits Administrator for its HR support center based in Pachuca, Hidalgo, Mexico. The ideal candidate will manage benefits enrollments and ensure compliance with regional regulations while assisting with pre-payroll activities. Candidates should possess a Bachelor's degree in HR or related field and have a minimum of 3 years experience in HR operations. Bilingual skills in English and Spanish are essential for this role and will contribute to a dynamic, fast-paced work environment.

Servicios

Industry-leading benefits

Flexible arrangements

Support for holistic health and wellbeing

Formación

• 3+ years of experience in HR operations or shared services.
• Strong understanding of U.S. benefits programs (health insurance, 401(k), etc.).
• Experience with LATAM benefits and payroll processes preferred.

Responsabilidades

• Manage benefits enrollments and ensure compliance with regulations.
• Conduct regular data checks to ensure employee records are accurate.
• Assist with pre-payroll activities and streamline processes.

Conocimientos

Bilingual: English & Spanish

Excellent organizational skills

Strong communication skills

Proficiency in HRIS systems

Skilled in Microsoft Office

Educación

Bachelor’s degree in Human Resources or related field

Herramientas

HRIS systems (e.g., Workday, SAP SuccessFactors)

Ticketing systems (e.g., ServiceNow)

Descripción del empleo

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

In order to be considered, please submit your resume in English

The team

You will be part of our Global Centralized HR Support Center, partnering with employees, managers, and HR stakeholders around the world. Our work environment is dynamic and fast-moving, requiring strong attention to detail, adaptability, and a passion for delivering exceptional employee support.

The role

Benefits Administration (US + LATAM)

Manage benefits enrollments, changes, and terminations in HRIS and benefits platforms (U.S. required; LATAM preferred). Ensure compliance with regional requirements, including U.S. regulations (e.g., FMLA, COBRA, Social Security). Support benefits programs such as health insurance, food vouchers, transportation subsidies, 401(k), and leave programs. Respond to employee inquiries with clear, timely guidance on benefits, eligibility, and processes. Assist in preparing benefits-related communications: guides, FAQs, trainings, and process documentation. Maintain accurate benefits records and support audits and compliance reporting.

Pre‑Payroll & Process Support

Conduct regular data checks to ensure employee records are accurate and complete. Assist with pre‑payroll activities across LATAM countries. Identify opportunities to streamline processes and enhance the employee experience. Generate and maintain benefits and payroll‑related reports for decision-making. Participate in projects to improve benefits operations, compliance, and workflow efficiency.

What you’ll bring

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of experience in HR operations or shared services, supporting multiple countries — U.S. experience is required.
• Strong understanding of U.S. benefits programs (health insurance, 401(k), FMLA, COBRA, etc.).
• Experience with LATAM benefits and payroll processes across more than one country (highly preferred).
• Proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems such as ServiceNow.
• Bilingual: English & Spanish required; Portuguese is a plus.
• Excellent organizational skills and the ability to manage a high volume of tasks in a fast‑paced environment.
• Strong communication skills with the ability to explain complex HR topics clearly and professionally.
• Skilled in Microsoft Office (Excel, Word, PowerPoint).

About us

We’re a global, 1000‑strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit‑based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry‑leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.