Banamex Coordinador Campañas Adopción Digital - C12 - Ciudad De Mexico

Citi; Xico; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global financial services company is looking for a Digital Adoption Campaign Manager to lead teams in achieving digital and revenue growth. The role requires strong communication skills and 5-8 years of sales management experience in telesales. Responsibilities include monitoring campaign results, ensuring compliance with internal policies, and motivating teams to deliver high performance. This position offers full-time employment in Xico, Veracruz.

Formación

• 5-8 years of sales management experience in telesales.
• Strong knowledge of responsible products.
• Positive mindset and demonstrated people management skills.

Responsabilidades

• Lead campaigns to achieve digitization and revenue growth.
• Monitor daily campaign results and compliance.
• Supervise and motivate the campaign teams.

Conocimientos

Sales Management

Communication Skills

Presentation Skills

Analytical Skills

People Management

Educación

Bachelor's/University degree

Descripción del empleo

The Digital Adopcion campaign Manager provides full leadership and supervisory responsibility in the development of marketing / communicaiton campaigns in order to increase digital indicators across consumer bank.

Provides operational / service leadership and direction to team(s).

Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.

May contribute to the development of new techniques, models and plans within area of expertise.

Strong communication and diplomacy skills are required.

Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.

Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function / job family.

Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities

• Lead the digital adoption campaigns team to achieve business objectives according to the pre-determined goals including digitization growth and revenue growth.
• Monitor daily campaign results, client digitzaiton indicators, digital growth forecast, service, operation to ensure that all campaigns are exectued with proper timing and high level of performance standards as well as in compliance to internal policies, guidelines and also regulatory requirements.
• Oversee control and compliance with defined operational policies & procedures, and ensure appropriate communication and campaigns at all times.
• Supervise and motivate related teams on campaign activities and performance.
• Provide training, coaching and support to ensure that staff deliver digital growth results in an effective manner.
• Remain current on the market and client.
• Support new product launch and development / implementation of marketing campaigns.

Qualifications

• 5-8 years previous sales management experience in telesales
• Good knowledge of the responsible products
• Good communication and presentation skills.
• Positive mindset with demonstrated people management skills and ability to motivate high performance sales teams
• Able to thrive in a fast-paced environment and undertake sales deliverables challenges
• Analytical and detail oriented

Education

• Bachelor's / University degree or equivalent experience

Consumer Sales

Telesales

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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