Associate, LATAM Payments F&S

Netflix; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading streaming service in Mexico City seeks a high-caliber Analytics Expert in Payments to lead payment performance analyses across North and Latin America. The ideal candidate has over 5 years of experience in an analytical role and proficiency in Excel, SQL, and Tableau, alongside strong communication skills. This role involves strategic analytics, collaborating with various stakeholders to enhance subscriber acquisition and retention, while optimizing analytical tools for improved performance.

Formación

• 5+ years of experience in an analytical role, ideally in management consulting or a tech firm.
• Payments experience in the direct-to-consumer space or fintech is preferred.
• Excellent command of English, knowledge of Spanish or Portuguese is a plus.

Responsabilidades

• Lead strategic analyses and partner with managers to identify new initiatives.
• Monitor payments processing performance and customer retention.
• Collaborate with peers to develop a holistic market view.

Conocimientos

Analytical skills

Quantitative skills

Communication skills

Proficiency in Excel

Proficiency in SQL

Proficiency in Tableau

Presentation skills

Team collaboration

Educación

Bachelor's or Master's degree with emphasis on quantitative coursework

Descripción del empleo

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Americas Payments and Commerce Finance & Strategy (F&S) team is looking for a high caliber talent to focus on payment analytics covering both North America and Latin America as well as supporting strategic commerce initiatives to shape the broader growth strategy for the region. You will play an essential role in leading day-to-day efforts to monitor payment performance and drive analyses that increase subscriber acquisition, improve retention, and maximize revenues. You will be part of the team responsible for turning payments data into business and product insights that inform and develop our payments strategy. This position will be based in Mexico City, but frequent travel across the region should be expected.

RESPONSIBILITIES

• Lead strategic analyses and partner with Payments Managers, Product Managers and senior regional leadership to help identify, prioritize and assess the impact of new initiatives in the North America and Latin America regions. This includes working cross-functionally throughout the organization with a large number of potential stakeholders (e.g. payments, finance, data science and analytics, consumer insights, engineering, etc.)
• Proactively identify the opportunities most important for growth (acquisition, retention, and revenue) and create insightful presentations that facilitate decision-making for internal stakeholders and our external partners.
• Monitor the performance of payments processing (e.g. payments page conversion and customer retention performance driven by payments) across a number of markets and payment methods; cards, wallets, direct carrier billing, bank based payments, and gift cards.
• Support payment partner engagement with digital wallets, banking institutions, gift card service providers and card networks (e.g. Visa/Mastercard) with a focus on improving performance.
• Collaborate with your peers in other F&S functions (content, marketing, partnerships, etc.) to develop a holistic view of the business on a market level.
• Improve our analytical tooling and efficiency. By optimizing our analytical models and working with data engineering on maintaining data quality.

QUALIFICATIONS

• Minimum 5 years of experience in an analytical role in management consulting or a tech firm.
• Payments experience in the direct to consumer space or at a fintech is preferred. Knowledge of both the North American and Latin America payments ecosystems and market landscape is a strong plus.
• Strong quantitative skills. Proficiency in Excel, SQL and Tableau required.
• Excellent verbal and written communication skills. Skilled in preparing effective presentations with clear narratives and impactful visuals.
• Excellent at turning business questions into analytical plans and connecting insights to product oriented actions.
• Ability to engage, listen, and collaborate with internal teams to align from ideation through execution to launch.
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment. Capable of remaining highly organized and aligned in a loosely structured organization.
• Bachelor’s or master’s degree with emphasis on quantitative coursework is preferred.
• Outstanding command of English, both written and spoken. Knowledge of Spanish or Portuguese is a plus.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.