Analyst-Strategic Planning

American Express; Ciudad de México; Híbrido; MXN 550,000 - 918,000; Jornada completa

Descripción de la vacante

A leading finance company in Mexico City is looking for a data analyst to support decision-making with insights derived from customer and market data. The ideal candidate should have strong programming skills in Python and SQL, and be able to communicate findings effectively. This role offers flexible working arrangements and comprehensive benefits including medical and wellness support.

Servicios

Competitive base salary

Bonus incentives

Comprehensive medical benefits

Career development opportunities

Formación

• Strong Python, R, SAS or SQL programming skills.
• Experience in data analytics and financial modeling.
• Ability to communicate effectively with stakeholders.

Responsabilidades

• Analyze marketing and customer data to identify trends and opportunities.
• Create presentations to communicate findings and recommendations.
• Manage multiple projects and meet deadlines.

Conocimientos

Statistical analysis

Python

R

SQL

SAS

Presentation skills

Communication

Herramientas

Excel

PowerPoint

Tableau

Descripción del empleo

Overview

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The candidate will bring a strong understanding of the Credit Card industry ecosystem, business models, data analysis and emerging technologies/new entrants. She/He will demonstrate natural curiosity for the industry, supported by prior experience in banking, analytics, or strategic planning. The candidate should be a top performer with a results-driven mindset and outstanding communication skills in both Spanish and English, verbal and written.

This role requires someone who can thrive under strict deadlines while maintaining an exceptional focus on detail and quality. The candidate should quickly ramp up on the Amex business model, KPIs, financials, and information sources. Strong analytical and problem-solving skills are essential, as well as the ability to communicate effectively with leadership stakeholders to enable fast and practical solutions. Experience in data analytics and financial modeling is highly valuable.

Responsibilities

Key responsibilities include providing continuous analysis and insights to identify risks and opportunities, recommending corrective and preventive actions, and delivering clear, actionable recommendations. The candidate will also coordinate the production of both ad-hoc and standard analyses to support executive decision-making.

Analytics & DB

• Analyze marketing and customer data to identify trends, patterns, and opportunities.
• Conduct performance analysis across campaigns, channels, and customer segments.
• Analize dashboards and regular reports to monitor KPIs and business metrics.
• Database Management
• Design, build, and maintain databases to support marketing analytics and customer profiling.
• Ensure data integrity, accuracy, and accessibility for cross-functional teams.

Customer Analysis

• Segment customers based on behavior, demographics, and engagement.
• Provide insights to support targeting strategies and personalized marketing efforts.

Presentation Development

• Create clear and visually engaging PowerPoint presentations to communicate findings and recommendations.
• Support leadership and cross-functional teams with data-driven storytelling.

Qualifications

• Highly developed statistical, analytical and problem-solving skills.
• Strong Python, R, SAS or SQL programming skills
• Ability to convert raw data into metrics and workforce management strategy with strong mathematical, analytical, communication and organization skills.
• Knowledge of processes, models, forecasting and resource planning tools for high-level and detailed scenarios / analysis.
• Ability to manage multiple projects, work in a fast-paced environment and meet agreed timelines.
• Ability to communicate effectively in both verbal and written formats with individuals or groups.
• Ability to establish relationships, influence decisions, and to inspire matrixed, cross-functional teams to deliver shared objectives.
• Advanced PC/Windows-based software experience required with proficiency in Excel, Power Point, Tableau.
• Highly detailed oriented
• Strong relationship management skills, people oriented.
• Effective driving collaboration, influencing, and working with cross-functional partners at all levels.
• Statistical analysis
• Storytelling skills & Strong presentation skills
• Takes accountability, quickly prioritizes.

Day to day responsibilities

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.