AMZL Area manager, AMZL

Amazon; Guadalupe; Presencial; MXN 300,000 - 500,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Zacatecas is seeking an Area Manager to lead and develop a team of operations associates. The role requires managing multiple shifts and driving operational excellence to ensure successful package delivery operations. Candidates should possess strong management experience and a degree or relevant experience. This position offers flexibility in working hours and an inclusive work culture that promotes mentorship and career growth.

Servicios

Flexibility in working hours

Mentorship and career growth opportunities

Formación

• 3 years of employee and performance management experience.
• Speak, write, and read fluently in English.
• Experience with performance metrics, process improvement, or lean techniques.

Responsabilidades

• Lead, develop, and manage a team of 50-100 associates across multiple shifts.
• Monitor and analyze key performance metrics (productivity, quality, safety).
• Conduct performance reviews and provide coaching to team members.

Conocimientos

Sales Experience

Management Experience

Process Improvement

Team Management

Leadership Experience

Educación

Bachelor's degree or equivalent or 3 years of Amazon experience

Descripción del empleo

About the team

An AMZL Area Manager leads and develops a team of operations associates while driving operational excellence in a dynamic delivery station environment. This role combines people leadership analytical problem-solving and continuous improvement to ensure successful package delivery operations and customer satisfaction.

Key job responsibilities

• Lead develop and manage a team of 50-100 associates across multiple shifts
• Drive safety awareness and maintain compliance with safety procedures
• Monitor and analyze key performance metrics (productivity quality safety)
• Implement process improvements to enhance operational efficiency
• Manage labor planning and staffing to meet business needs
• Conduct performance reviews and provide coaching to team members
• Ensure compliance with standard operating procedures and quality standards
• Partner with cross-functional teams (Operations HR Safety Transportation)
• Handle employee relations issues and maintain positive team morale
• Support inventory management and loss prevention initiatives

A day in the life

A Day in the Life :

4:30 AM - Arrive at delivery station for morning shift

Review previous shifts performance metrics and handover notes

Conduct morning stand-up meeting with associates

Review staffing levels and adjust labor assignments as needed

6:00 AM - Peak sort operations

Monitor sort progress and package flow

Address any operational bottlenecks

Conduct safety walks and quality audits

Coach associates on proper procedures

8:00 AM - Driver dispatch operations

Oversee driver check-in process

Ensure routes are properly assigned

Address any loading dock issues

Monitor driver departure compliance

10:00 AM - Administrative tasks

Analyze performance data

Attend operations meetings

Complete required reporting

Address associate concerns

Plan for upcoming shifts

1:00 PM - End of shift activities

Prepare handover notes for next shift

Review daily performance with team

Plan next days staffing and operations

Complete any pending administrative tasks

Conduct shift closeout meeting

2:30 PM - Shift end

(Note: Schedule may vary based on station needs and shift assignment)

This schedule represents a typical morning shift but Area Managers may work varying shifts including afternoons nights and weekends as needed.

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

• 3 years of employee and performance management experience
• Bachelors degree or equivalent or 3 years of Amazon (blue badge / FTE) experience
• Work a flexible schedule / shift / work area including weekends nights and / or holidays
• Speak write and read fluently in English
• 1 years of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

Manager

Key Skills

Sales Experience,Direct Sales,retail Experience,Hospitality Experience,Management Experience,Process Improvement,Outside Sales,Team Management,Kaizen,Leadership Experience,Public Speaking,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1