Air Import Customer Care Specialist

Expeditors; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global logistics provider in Mexico City is looking for an individual to manage air import shipments, ensuring timely delivery and accurate data entry. Responsibilities include liaising with customers and vendors while adhering to company policies. The ideal candidate has strong interpersonal skills and organizational abilities, is proactive, and can complete at least 52 hours of training per year. This role offers numerous benefits beyond legal requirements.

Servicios

Life insurance

Health insurance for major medical expenses

Employee Stock Purchase Plan

Training and Personnel Development Program

Formación

• Must have effective interpersonal skills and strong organizational abilities.
• Anticipate, understand, and meet customer needs effectively.
• Participate in training, completing 52 hours per year.

Responsabilidades

• Ensure smooth and timely freight process flow.
• Maintain accurate and timely data entry.
• Track and trace Air Import files efficiently.

Conocimientos

Effective interpersonal skills

Pro-active organizational skills

Educación

6 months to 1 year related experience

Herramientas

IATA Certification

Descripción del empleo

A global logistics provider in Mexico City is looking for an individual to manage air import shipments, ensuring timely delivery and accurate data entry. Responsibilities include liaising with customers and vendors while adhering to company policies. The ideal candidate has strong interpersonal skills and organizational abilities, is proactive, and can complete at least 52 hours of training per year. This role offers numerous benefits beyond legal requirements.