Account Management Specialist - Senior

Cummins Inc.; Estado de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global industrial leader in Mexico is looking for a talented Account Management Specialist - Senior to manage customer relationships and drive sales strategies for less complex accounts. This role requires strong technical expertise and interpersonal skills to effectively interact with key stakeholders, including OEM dealers and internal teams. The successful candidate will have advanced English proficiency and experience in relevant fields like Customer Support and Field Sales. This position is hybrid based in Ciudad de México.

Formación

• Solid technical background is essential.
• Strong interpersonal and communication skills to foster collaboration.
• Ability to navigate and influence across diverse environments.

Responsabilidades

• Manage relationships and business strategies for accounts.
• Sell organization's products to achieve sales goals.
• Expand existing customer relationships and execute sales plans.

Conocimientos

Customer Support

Engineering

Field Sales

Advanced English proficiency

Interpersonal skills

Descripción del empleo

DESCRIPTION

Our culture believes in POWERING YOUR POTENTIAL.

We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce.

That's what #LifeAtCummins is all about.

We are looking for a talented Account Management Specialist - Senior to join our team specializing in Sales for our CUMMINS in Ciudad de México.

Job Summary

Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.). May have responsibility for larger, more complex accounts when paired with a more senior Account Manager.

Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.

In this role, you will make an impact in the following ways

• This position is responsible for supporting the China OEM strategy across the Hispanic America region.
• The primary objective is to foster strong relationships among key stakeholders: CMI distributors, OEM dealers, and internal CMI teams (both in Hispanic America and China), with the goal of enhancing the overall customer experience.
• Provides technical guidance to stakeholders, leveraging experience in areas such as Customer Support, Service, Engineering, or Field Sales.
• Builds and maintains business relationships with assigned accounts, identifying growth opportunities and expanding current business.
• Serves as main point of contact with customers, ensuring alignment on service, delivery, and production needs.
• Supports execution of account strategies in coordination with cross‑functional and international teams.

To be successful in this role you will need the following

• A key responsibility of this role includes providing technical guidance; therefore, a solid technical background is essential.
• Relevant technical experience includes Customer Support, Service, Engineering, Field Sales, as examples.
• Strong interpersonal and communication skills to foster collaboration between CMI distributors, OEM dealers, and internal teams.
• Ability to navigate and influence across diverse, cross‑cultural, and international environments.
• Advanced English proficiency to effectively interact with international teams, particularly those based in China.
• Strong organizational skills to manage multiple accounts and align with regional account strategies.
• Must be based in Ciudad de México.

EEO Statement

We are a company dedicated to promoting diversity in the workplace, we provide equal employment opportunities regardless of race, gender, disability, national origin, age, religion or sexual orientation.

Competencies

• Values differences
• Communicates effectively
• Customer focus
• Ensures accountability
• Instills trust
• Articulating Value Proposition
• Channel Awareness
• Pricing Strategy
• Account Planning
• Adapts to target audience
• Developing Account Strategy
• Integrates Customer Perspective
• Sales Forecasting
• Sales Pipeline Management

Qualifications

Job: Sales

Organization: Cummins Inc.

Role Category: Hybrid

Job Type: Exempt - Experienced