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Contract & Relationship Manager
Job summary
A global leader in business travel management is seeking a Contract & Relationship Manager in Rome. This role involves managing supplier contracts and negotiating agreements to enhance revenue in collaboration with multiple stakeholders. Candidates should have a degree in business or economics, fluent Italian and English skills, and prior experience managing contracts in an international context. The position offers an opportunity to work autonomously in a dynamic environment, contributing to strategic business outcomes.
Qualifications
- Significant experience in managing contracts in an international context.
- A third language (Spanish or French) is a plus.
- Experience in the tourism / air industry is much appreciated.
Responsibilities
- Manage a specific portfolio of CWT’s suppliers.
- Review, analyze and understand revenues generated by the Business Development department.
- Negotiate and implement incentive agreements to increase revenues.
Skills
Education
Tools
Job Description - Contract & Relationship Manager (180002ZI)
Contract & Relationship Manager - 180002ZI)
Carlson Wagonlit Travel (CWT) is a global leader specialized in managing business travel and events with revenues in excess of $20B. CWT serves companies of all sizes in more than 150 countries and territories. By leveraging both the expertise of our people and leading‑edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability while taking care of travellers.
We are currently looking for a talented and ambitious Contract & Relationship manager to join our office in Rome! You will be reporting directly to the Senior Global Supplier Manager covering the regions of Italy, Spain, Greece, Egypt and Morocco. Your main objective is to develop and improve revenues and cash rate by negotiating incentive agreements with the Customer Suppliers.
- Manage a specific portfolio of CWT’s suppliers
- Review, analyse and understand revenues generated by the Business Development department from our customer suppliers (Airlines, car rentals, railways companies)
- Formulate, negotiate and implement incentive agreements in order to increase those revenues based of CWT performance
- Identify incentive areas by defining the KPIs with the vendors
- Interact with internal stakeholders such as Business Development, Travel services and Commercial / Sales in order to collect information, provide guidelines and support them taking into account Global supply management’s strategies
- Carry out market intelligence activities to test new business opportunities
- Work closely with Finance department to provide forecasts of revenue from the Suppliers
- Degree in business / economics or other related field
- Significant experience in managing contracts in an international context
- Fluent in Italian and English
- Excellent analytical skills
- Very good knowledge of MS Office (Excel, PPT, Word)
- Outstanding interpersonal skills and sense of empathy
- Dynamic, initiative-taker with the ability to work in autonomy
- Excellent communication and negotiation skills
- A third language (Spanish or French) is a plus
- Experience in the tourism / air industry is much appreciated
As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.
CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please by filling our contact form In your message please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.contact us
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.