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Italian Customer Advisor
Descripción de la vacante
A leading global BPO company is seeking a Customer Advisor to assist Italian-speaking customers. This role involves troubleshooting issues and maintaining customer interaction records. Candidates should be fluent in Italian and possess solid English skills. The company offers competitive salary, performance-based bonuses, relocation assistance, and support. This is an excellent opportunity for those looking to move to Athens and build a career in a dynamic environment.
Servicios
Formación
- Fluent in Italian and proficient in English.
- Ability to learn new tools quickly.
- Availability for rotating shifts including weekends.
Responsabilidades
- Assist Italian-speaking customers via phone, email, and chat.
- Troubleshoot problems using documentation and tools.
- Maintain accurate records of customer interactions.
Conocimientos
Make your move professionally and personally.
You're fluent in Italian, tech-savvy, and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe? Athens offers the quality of life, sunshine, and sea and now, a career opportunity you wont want to miss.
Join a leading global BPO company, one of the biggest players in the Greek market, and become the voice behind some of the worlds most respected brands.
In Athens, even the most ordinary moments feel cinematic. Mornings on your balcony, late-night strolls through historic streets, spontaneous music in the square every day holds something beautiful. Its a city that gently reminds you to be present and alive.
As a Customer Support Specialist, your mission is to solve problems, build trust, and make every interaction count. You'll be the face (or voice!) of the brand delivering support that feels personal, helpful, and human.
Assist Italian-speaking customers via phone, email, and chat
Troubleshoot problems using tools, training, and documentation
Handle inquiries with professionalism and empathy
Offer solutions to frequently asked questions
Represent the brand with clarity and enthusiasm
Maintain accurate records of customer interactions
FluentItalian
Solid English skills (B2 or higher)
Basic tech proficiency and ability to learn new tools quickly
Availability to work rotating shifts (morning/evening/weekends)
Previous customer support, hospitality, or client-facing experience
Strong communication and time management skills
Active listening and emotional intelligence
A collaborative, team-player mindset
We offer more than just a job this is a relocation experience with everything set up so you can focus on your career.
Competitive salary + performance-based bonus
Paid travel expenses to Athens
14 days of hotel accommodation upon arrival
Relocation assistance + housing search support
40h/week (8 hours/day, 5 days/week)
Sound Like You? Apply Today.
Take the leap. Begin your new journey in Athens with a company that values people, performance, and potential.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.