Italian Customer Advisor

Cross Border Talents; Palermo; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global BPO company is seeking a Customer Advisor to assist Italian-speaking customers. This role involves troubleshooting issues and maintaining customer interaction records. Candidates should be fluent in Italian and possess solid English skills. The company offers competitive salary, performance-based bonuses, relocation assistance, and support. This is an excellent opportunity for those looking to move to Athens and build a career in a dynamic environment.

Servizi

Competitive salary

Performance-based bonus

Paid travel expenses to Athens

14 days of hotel accommodation upon arrival

Relocation assistance

Competenze

• Fluent in Italian and proficient in English.
• Ability to learn new tools quickly.
• Availability for rotating shifts including weekends.

Mansioni

• Assist Italian-speaking customers via phone, email, and chat.
• Troubleshoot problems using documentation and tools.
• Maintain accurate records of customer interactions.

Conoscenze

Fluent Italian

Solid English skills (B2 or higher)

Basic tech proficiency

Strong communication skills

Descrizione del lavoro

Make your move professionally and personally.

You're fluent in Italian, tech-savvy, and ready for your next chapter. Why not start it in a city that blends thousands of years of culture with a buzzing modern vibe? Athens offers the quality of life, sunshine, and sea and now, a career opportunity you wont want to miss.

Join a leading global BPO company, one of the biggest players in the Greek market, and become the voice behind some of the worlds most respected brands.

️ Why Athens? Why Now?

In Athens, even the most ordinary moments feel cinematic. Mornings on your balcony, late-night strolls through historic streets, spontaneous music in the square every day holds something beautiful. Its a city that gently reminds you to be present and alive.

Your Role as a Customer Advisor

As a Customer Support Specialist, your mission is to solve problems, build trust, and make every interaction count. You'll be the face (or voice!) of the brand delivering support that feels personal, helpful, and human.

What You'll Be Doing

• Assist Italian-speaking customers via phone, email, and chat

• Troubleshoot problems using tools, training, and documentation

• Handle inquiries with professionalism and empathy

• Offer solutions to frequently asked questions

• Represent the brand with clarity and enthusiasm

• Maintain accurate records of customer interactions

Who We're Looking For

Must-Haves

• FluentItalian

• Solid English skills (B2 or higher)

• Basic tech proficiency and ability to learn new tools quickly

• Availability to work rotating shifts (morning/evening/weekends)

Great-to-Haves

• Previous customer support, hospitality, or client-facing experience

• Strong communication and time management skills

• Active listening and emotional intelligence

• A collaborative, team-player mindset

What's in It for You?

We offer more than just a job this is a relocation experience with everything set up so you can focus on your career.

Compensation & Perks

• Competitive salary + performance-based bonus

• Paid travel expenses to Athens

• 14 days of hotel accommodation upon arrival

• Relocation assistance + housing search support

• 40h/week (8 hours/day, 5 days/week)

Sound Like You? Apply Today.

Take the leap. Begin your new journey in Athens with a company that values people, performance, and potential.