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Customer Service Representative in Porto, Portugal ( Italian Speaking)
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Customer Service Representative in Porto, Portugal ( Italian Speaking)
Job summary
A dynamic recruitment firm is seeking a Customer Service Representative to join their team in Porto, Portugal. The ideal candidate will be fluent in Italian, with strong communication skills and experience in customer service. This role offers a competitive salary, relocation assistance, and opportunities for growth in a supportive environment.
Benefits
Qualifications
- Fluency in Italian (written and spoken); proficiency in English is a plus.
- Previous experience in customer service, ideally in tech or retail.
- Ability to work under pressure and strong problem-solving skills.
Responsibilities
- Provide customer support via phone, email, and chat.
- Assist with product inquiries and troubleshoot issues.
- Maintain customer satisfaction through effective communication.
Skills
Naples, Metropolitan City of Naples, Italy
Job Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)
Customer Service Representative in Porto, Portugal ( Italian Speaking)
Location: Porto, Portugal (Relocation Assistance Available)
Position Overview:
We are seeking a Customer Service Representative who is fluent in Italian and has a strong desire to help customers succeed. In this role, you will be the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring they have the best experience with our products.
Key Responsibilities:
- Provide top-notch customer support via phone, email, and chat.
- Assist customers with product inquiries, troubleshooting, and technical issues.
- Maintain a high level of customer satisfaction through timely and effective communication.
- Collaborate with internal teams to resolve complex issues and improve service delivery.
- Document customer interactions and feedback to enhance our service offerings.
Qualifications:
- Fluency in Italian (written and spoken); proficiency in English is a plus.
- Previous experience in customer service, preferably in the tech or retail industry.
- Strong problem-solving skills and the ability to work under pressure.
- Excellent communication and interpersonal skills.
- A positive attitude and a passion for helping others.
What We Offer:
- Competitive salary and benefits package.
- Relocation assistance for candidates moving to Porto.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
We look forward to welcoming you to our team!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.