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Italian speaking -Customer Support Representative
Résumé du poste
An international company is seeking Italian Customer Service Representatives to join their team supporting a global client in Portugal. This exciting opportunity offers the chance to handle customer inquiries in a dynamic environment while honing your customer service skills. Strong proficiency in Italian and English is required, along with the willingness to relocate to Portugal. Competitive salary, performance-based incentives, and a relocation package are offered, along with comprehensive training and career growth opportunities.
Prestations
Qualifications
- Proficient in Italian and English at a high level.
- Ability to handle customer inquiries effectively.
- Skills in problem-solving and interpersonal communication.
Responsabilités
- Handle inbound customer inquiries via phone, email, and chat.
- Assist with product information and issue resolution.
- Deliver excellent customer service and ensure positive experiences.
- Follow up on customer requests and escalate issues as needed.
Connaissances
Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.
Handle inbound customer inquiries via phone, email, and chat.
Assist with product information, troubleshooting, and issue resolution.
Deliver excellent customer service while ensuring a positive customer experience.
Follow up on customer requests and elevate issues when necessary.
- Proficiency in Italian (C1 / C2 level)
- Relocation to Portugal is mandatory
- Strong English communication skills (C1 level)
- Exceptional problem‑solving and interpersonal skills
- Open to relocating within Portugal
- Must hold a European passport (visa sponsorship is not provided)
- Previous experience in customer service is advantageous but not required
Competitive salary and performance‑based incentives
️ Relocation package to support your move to Portugal
Full training provided
Opportunity to work in an international environment with career growth potential
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.