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Italian Customer Care — Remote Portugal, Relocation
Job summary
A recruitment agency is looking for an Italian-speaking Customer Support Representative to join a team in Portugal remotely. You will respond to customer requests and handle support tickets. A monthly salary of up to €1,000 plus bonuses is offered, with relocation support for candidates moving from abroad and accommodation options available. This role involves achieving performance goals and maintaining accurate records using CRM tools.
Benefits
Qualifications
- Fluent in Italian and English.
- Experience in customer support or related field preferred.
- Ability to work in a multicultural environment.
Responsibilities
- Respond to customer requests via email, chat, contact forms, and calls.
- Handle support tickets related to general queries, refunds, or incomplete services.
- Conduct outbound calls to promote products and support customer success.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.