Remote Italian Customer Care Specialist - Lisbon

Cross Border Talents; Milano; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading talent recruitment firm is looking for a Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries across various platforms while providing exceptional service and maintaining accurate records. The position offers a competitive salary of up to 1,000 gross monthly, plus performance bonuses, with relocation support available for candidates from abroad.

Servizi

Performance and complexity bonus

Relocation support

Accommodation option available

Competenze

• Must be fluent in Italian.
• Experience in customer support is a plus.
• Ability to handle inquiries via multiple channels.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to queries and refunds.
• Conduct outbound calls for product promotion and feedback.
• Maintain accurate records using CRM tools.

Conoscenze

Italian language proficiency

Customer service skills

CRM tools proficiency

Descrizione del lavoro

A leading talent recruitment firm is looking for a Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries across various platforms while providing exceptional service and maintaining accurate records. The position offers a competitive salary of up to 1,000 gross monthly, plus performance bonuses, with relocation support available for candidates from abroad.