Italian Customer Care — Remote Portugal, Relocation

Cross Border Talents; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for an Italian-speaking Customer Support Representative to join a team in Portugal remotely. You will respond to customer requests and handle support tickets. A monthly salary of up to €1,000 plus bonuses is offered, with relocation support for candidates moving from abroad and accommodation options available. This role involves achieving performance goals and maintaining accurate records using CRM tools.

Servizi

Performance and complexity bonus

Relocation support

Accommodation option

Competenze

• Fluent in Italian and English.
• Experience in customer support or related field preferred.
• Ability to work in a multicultural environment.

Mansioni

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to general queries, refunds, or incomplete services.
• Conduct outbound calls to promote products and support customer success.

Conoscenze

Italian Language Proficiency

Customer Service Skills

Communication Skills

CRM Tools Proficiency

Strumenti

CRM Software

Descrizione del lavoro

A recruitment agency is looking for an Italian-speaking Customer Support Representative to join a team in Portugal remotely. You will respond to customer requests and handle support tickets. A monthly salary of up to €1,000 plus bonuses is offered, with relocation support for candidates moving from abroad and accommodation options available. This role involves achieving performance goals and maintaining accurate records using CRM tools.